Senior Director - Data Policy Outreach

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities.

Led by Visa’s first Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to data business strategy, critical investments, policy development, and marketplace execution. Working closely with Visa’s Chief Privacy Officer, the Technology organization, the wider data community, and the full set of Visa’s global lines of business, the Global Data Office is evolving Visa’s data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world.

Role Description:

Visa is seeking a Senior Director, Data Policy Outreach and Support Partner to play a key role in Visa’s Global Data Office by serving as a key interface between businesses, their data users, Visa’s broad global employee base, and the global Data Policy and Governance teams.  The individual’s key responsibilities are to both (1) strengthen and mature end-users’ understanding of Visa’s Data Values and Data Policies and (2) bring regional and functional perspectives and use-cases into the Data Policy process.  Both responsibilities are critical to ensuring that Visa’s strategic data objectives are achieved enterprise-wide.  We are looking for a positive change agent who be a key leader in our efforts to evolve our responsible data use culture!

The Data Policy Team is tasked with regularly reviewing, challenging, and strengthening Visa’s policies, rules, and approaches to how we work with data. This work is critical to data innovation and unlocking new sources of value and revenue growth.   At the same time, the Data Policy Team is the focused point of accountability for developing a promoting the required culture of responsible data use. The Senior Director, Data Policy Outreach will partner closely with the Data Policy Lead (a peer-level role) to provide an active communication line to and from business functions that informs, supports, and uplifts the overall Data Policy agenda.

Strengthening our data culture is fundamental to our future strategic vitality. Educating business leaders, data end-users and Visa’s global employee base is a key objective of the role, accomplished through an execution plan that will require investments in strategic data literacy, awareness campaigns, comprehensive training programs, learning tracks, incentive programs, and competency testing.  The goal is to strengthen our data literacy and maturity across the organization.  Strong data literacy and maturity will support our pursuit of responsible data use as well as more strategic data innovation.

Effective programs will reflect and incorporate the unique aspects of Visa’s corporate culture.  Critical measures are improved awareness of Visa Data Values, Data Policies, and Data Use Principles across business units and regions, more creative approaches to responsibly using data, fewer instances of unacceptable data use risk, stronger engagement with external stakeholders on appropriate data use, and ultimately greater data-related revenue growth.

In parallel, this role will provide critical end-user context and input to the Data Policy Team regarding regional business objectives and intentionally challenge, shape, and inform policy positions to ensure that the voice of the business is well-represented in Data Policy discussions.  Working with the Data Policy Lead and other team members, this role will provide key input on the benefits and r