Senior Content Specialist

Involved in leading, managing, planning, producing, implementing and analyzing internal and external communications strategies and tactics for projects, programs, products, and services to various audience and market segments through varied channels. Must include functional areas consisting of technical writing, public relations, and/or marketing communications.

Develop and drive the highest-risk, highest-opportunity marketing communication strategies, working with partners across multiple business operations as necessary to achieve stated objectives

Initiate business opportunities and manage major communications initiatives via research, analyzing market communication trends and conditions to assess strategic efficacy and communications program performance

Serve as marketing communications program owner, accountable for development, design, and execution, and ensuring that processes and systems align with strategy

Collaborate with internal/external business partners to ensure communications program positioning/promotion is aligned and effective

Often manage agency resources or strategic partner teams; marshal the resources required for success

Work closely with senior management to identify market opportunities and develop and prioritize communications programs that meet company growth, market share, and brand objectives

Serve as a central resource for brand-related information and coordinate with business partners in creating and deploying brand-building communication programs; educate business partners on brand-related issues and opportunities

Serve as a mentor and SME to other communication managers and market managers and demonstrate the department's best practices in all areas of marketing communications

Provide oversight and direction to the team to ensure strategic alignment, priorities, processes, and timelines are met

Develop and maintain innovative processes and workflows that drive operational efficiency and excellence, and increase ROI on communication tools, vendors, and systems; manage applicable budget

May lead functional teams and/or projects; receive requests for communication resources, assess resource availability and assign resources to projects

Job Specifications

Typically has the following skills or abilities:

Bachelor's Degree in Marketing, Communications, or related experience

Six years of experience in related communications work for a variety of mediums and customizing content to targeted audiences

Six or more years of demonstrated experience with program management and leadership skills including the ability to recommend strategic direction and influence communication

Skill to effectively use a variety of communication mediums and customize content for targeted audiences

Ability to use creative ideas to research, present and recommend community involvement proposals

Proven ability to problem solve manage multiple projects simultaneously, plan strategically and adapt to frequent change

Superior analytical and problem-solving skills

Proven advanced presentation skills

Strong writing, editing, communication, presentation, organization, and planning skills. Ability to write documentation and reports that are clear, complete, and understood by both technical and non-technical audiences

Ability to organize individual responsibilities for multiple tasks, resulting in the timely and accurate completion and delivery of tasks

Excellent interpersonal skills to foster cooperation amongst business partners and coordinate internal as well as external resource/workload

Regularly exercise discretion and independent judgment in the performance of job duties

Ability to work with individuals from all levels of organization

Proficient in word processing and desktop publishing applications

Preferred Skills

Extensive experience with dynamic and data-driven multi-touch campaigns, building and sustaining from data requirements, end-to-end data lists, data validation, proofing, and campaign deployment

Ability to build out data points and a set of steps and actions to take in order to move customers throughout the stages of their lifecycle

Experience tracking, monitoring, and analyzing channel performance to determine campaign effectiveness and ROI

Ability to utilize data-driven insights to assist in making informed decisions about audience targeting, messaging, experience journeys, and campaign adjustments

Strong knowledge of industry trends, emerging technologies, and best practices for channel activation to contribute to driving innovation and efficiency

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Compensation range for the role is listed below. Applicable sal