Senior Associate - Students & Grads Tech l Program Manager for Global Expansion

Senior Associate - Students & Grads Tech l Program Manager for Global Expansion

The Students & Grads Tech team builds Capital One’s pipeline of top junior talent by delivering a program that communicates our technology innovation and impact while developing outstanding associates at the start of their careers.  We are looking for an exceptional Program Manager to deliver our college hire programs for our Technology job families in Mexico City, launching the inaugural cohort in Summer 2025.  The ideal candidate will have a passion for attracting, developing, and retaining talent as well as proven experience in leading projects across multiple functions.  The ideal candidate will also have strong planning, organization, and communication skills, in addition to laser customer focus and meticulous attention to detail. While this role is mainly focused on Mexico City expansion for now, this individual will oversee any future global expansion initiatives related to Students & Grads Tech. 

 

Why You Want This Job!

• Impact. You will contribute to the overall success of Capital One by delivering a best in class development program for top college students and building a pipeline for long term staffing needs

• Challenge.  You will be challenged to foster a vibrant community for our early career associates in Mexico City, establish our brand presence as we launch new global programs, and ensure each associate experiences an exceptional start to their professional career

• Great work environment.  You can enjoy a fast paced and fun work environment where innovation is rewarded and where you can learn from talented coworkers

Summary of Responsibilities:

• Serve as the liaison for recruited SG Tech program associates to welcome and support them throughout their journey, implementing strategies to boost engagement and retention

• Serve as the primary POC including communicating with associates, managers, business leaders, stakeholders, and other partners across a range of levels, business functions, and geographies to ensure program success

• Build and maintain relationships with key program stakeholders to facilitate the job rotation process, ensuring smooth implementation and ongoing optimization of the allocation and rotation experiences

• Help to mitigate attrition and increase associate satisfaction and engagement by facilitating the Rotation Exception Application process and the Rotation Relocation process

• Lead development and execution of engagement strategies to build a strong community that strengthens Capital One’s brand 

• Prepare incoming managers with updated processes and expectations while fostering consistently positive experiences across all touchpoints

• Work closely with leadership to identify and implement enhancements that streamline operations and elevate the associate experience

• Partner with key program stakeholders to execute signature events, both virtually and in-person, in order to foster community and create meaningful engagement opportunities

• Consult with program council members to implement best practices and provide oversight with event planning and budget management

• Own team budget responsibilities including forecasting, tracking, and auditing.

• Manage vendor relationships and coordinate logistics for program events including swag, accommodations, travel, catering, and other external arrangements in alignment with Capital One standards

• Manage comprehensive communications across multiple channels including team calendars, Google Sites, email, newsletters, and Slack

• While this role is based in either McLean or Richmond, travel to our Mexico City office will be required at most once per quarter (travel sponsored by by Capital One)

 

Basic Qualifications:

• Associate's degree or military experience

• At least 1 year of experience working in program or project management or at least 1 year of working in employee development or engagement or a combination of both

Preferred qualifications:

• Bachelor's degree

• Professional working proficiency in Spanish

• At least 2 years of experience in recruiting or at least 2 years of experience in other human resources roles or at least 3 years of marketing or at least 2 years of consulting or a combinatio