Security Officer Patrol Customer Care

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Patrol Customer Care in Saint Louis, MO, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as an Unarmed Patrol Officer at a government location, where you will monitor and patrol assigned areas, remain visible to help discourage security-related incidents, and support a welcoming environment through strong customer service and communication. In this role, you will contribute to daily operations with integrity, teamwork, and a people-first mindset while bringing reliability, agility, and innovation to every shift.

Position Type: Full Time

Pay Rate: $20.13 / Hour

Job Schedule:

DayTimeTue10:00 PM - 06:00 AMWed02:00 PM - 10:00 PMSat10:00 PM - 06:00 AMSun03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to visitors, staff, and the public by following site-specific procedures, access protocols, and other security-related policies at a government location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency personnel when appropriate.
• Conduct regular and random unarmed patrols throughout buildings, grounds, entrances, and perimeter areas to help to deter unauthorized activity and identify security-related concerns.
• Monitor entry and exit points, verify credentials when required, and document observations, incidents, and unusual activity in accordance with post orders and reporting procedures.
• Support emergency response activities, including assisting with evacuations, traffic direction, and crowd management, while maintaining professional interactions with employees and visitors.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Experience with handcuffs, pepper spray, and/or baton is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an o