Resource Delivery Specialist

Department: Library Access and Delivery Services
Classification: Library Technician 3
Appointment Type and Duration: Regular, Ongoing
Salary: $20.37 - $30.70 per hour
FTE: 1.0

Review of Applications Begins

August 27, 2025; position open until filled.

Special Instructions to Applicants

To ensure consideration, a complete application must include:
1. A current resume/CV.
2. A cover letter demonstrating how your skills and experience meet the minimum and preferred qualifications for the position.
3. Three (3) professional references with contact information. References will not be contacted until you are notified.

Department Summary

About the University
The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a “very high research activity” ranking in the Carnegie Classification of Institutions of Higher Education. The UO enrolls more than 20,000 undergraduate and 3,600 graduate students representing all 50 states and nearly 100 countries. The University of Oregon is guided by a diversity framework that involves a commitment to diversity, equity, and inclusion for all students, faculty, staff, alumni, and community members. In recent years, the university has increased the diversity of its student body, as well as campus-wide efforts to build a welcoming, inclusive community. The UO’s 295-acre campus features state-of-the-art facilities in an arboretum-like setting within the traditional homelands of the Kalapuya people. The UO is located in Eugene, a vibrant city of 157,000 with a wide range of cultural and culinary offerings, a pleasant year-round climate, and a community engaged in environmental and social concerns. The campus is within easy driving distance of the Pacific Coast, the Cascade Mountains, and Portland.

About the UO Libraries
The University of Oregon Libraries is an essential partner in the University of Oregon’s educational, research, and public service mission. With five locations on the Eugene campus and branches at UO Portland and the Oregon Institute of Marine Biology, the UO Libraries offers many flexible service- and technology-rich environments for our users’ research, learning, and publishing needs.

The UO Libraries’ mission is to inform research and learning breakthroughs for Oregon. We strive to realize our vision of being a model for the enduring, positive impact that research libraries can have on their academic and civic communities. We do that with an unwavering commitment to our values. Learn more about the UO Libraries’ strategic design, our values, and our goals at library.uoregon.edu/strategy.

The University of Oregon Libraries is a member of the Big Ten Academic Alliance, the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, the Coalition for Networked Information, EDUCAUSE, and other major organizations.

About the Access and Delivery Services Department
Access and Delivery Services (ADS) streamlines the resource discovery-to-delivery experience for UO students and faculty. Employees in the department work with stakeholders to continually enhance the library's primary discovery system, Primo VE, and coordinate the management and configuration of the Alma Library Services Platform. They also open and close library facilities, provide public service, circulate material, manage course reserves and circulate equipment collections, fulfill interlibrary loan and document delivery requests, maintain physical resources, oversee study rooms and common areas, and supervise public computing services. ADS personnel operate across multiple locations including the Knight Library, Design Library, Mathematics Library, Oregon Institute of Marine Biology Library, and Price Science Commons.

The Resource Delivery Services (RDS) team in ADS monitors and fulfills interlibrary loan, local hold, and Scan & Deliver requests. They are area experts for Alma Resource Sharing and Rapido, digital fulfillment, and local requesting.

Position Summary

Reporting to the Head, Resource Delivery Services, this Library Technician 3 serves as an area specialist for RDS-related technology and operations. They use their advanced proficiency and comprehensive knowledge of resource sharing to process routine and non-routine requests, administer training, gather and synthesize data, compile reports, troubleshoot and report problems, and complete various other specialized and administrative tasks that require a high level of non-routine decision making, good judgment, expertise, and independence. This LT3 also serves