Regional Property Manager

A family-owned and privately held property management company, First Realty Management has more than 65 years of experience with the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm.

At the core of it all, our talented employees are what make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and opportunities to learn from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else – we always put our team members first.

We are seeking an individual for a full-time position as Regional Manager who oversees site Property Managers in the greater Boston and northern Boston areas to execute site responsibilities and is available to all Property Managers as a resource in conducting their duties. They will be responsible for the efficient physical and financial operation of assigned properties to ensure maximum profitability and will work with property owners to ensure owner satisfaction. They will ensure maximum resident satisfaction. This candidate will have the ability to work collectively with senior staff as part of a team and provide creative solutions.

Front line Job Functions:

Works with Property Managers to ensure site program compliance with federal, state, and local regulations by:

• Advising managers on program compliance questions
• Informing managers of any program changes
• Coordinating with appropriate government agencies to ensure timely and accurate preparation of required documents
• Ensure that the requirements of any AFHMP are met and that non-discriminatory practices are always followed in hiring and treatment of employees, in the resident selection, and in the treatment of all residents, and in all other areas of the operation.

Assists Property Managers with effective execution of various operational issues by advising and instructing them on proper procedure for items such as:

• Preparing various property reports
• Engage in revenue management pricing and preparing annual property budgets
• Responsible for review and approval of all property purchasing with complete adherence to the expense budget
• Collection’s issue
• Respond and resolve lease violations
• Administer the implementation of rent increases
• Advise and provide strategies to maintain the appearance of the physical property sites

• Responsible for handling and resolving escalated complaints from residents
• Leasing and marketing of the properties

Assists VP of Property Management with the training and development of Property Managers by:

• Determining, implementing, and following up on any corrective action plans for deficiencies found at properties
• Conducting training and informational updates at monthly Managers’ Meetings
• Examining current policies and formulating new ones

As necessary performs the functions of a Site Property Manager in the absence of a manager such as:

• Preparing and monitoring budgets
• Hiring, disciplining, and developing site staff members
• Ensuring that the physical condition of the property is safe, attractive, meet inspection guidelines, and runs efficiently
• Ensuring all required paperwork is complete and in compliance with regulatory guidelines
• Maintaining occupancy at established levels
• Initiating rent increases as necessary and completion of all required HUD and Agency paperwork

Non-Front line Job Functions

Responsible for the efficient physical and financial operation of assigned portions of the portfolio and board-controlled rental properties to ensure maximum profitability. Works independently at a corporate level to address issues reviewed by Vice President of Property Management.

Develops a management plan for all assigned sites, delineating how the site is to be staffed and managed. Pay special attention to board-controlled sites, delineating how property is to be managed by:

• Working with the board to determine their needs and what they are looking for
• Operating in accordance with the governing documents
• Preparing routine preventive maintenance plan
• Identifying what site staff is needed
• Obtaining board approval for the plan

Maintains and improves owner relations for board-controlled sites by:

• Establishing a positive relationship with owners that identifies and addres