About the role
Pay: $20.00 per hour
Shift: Monday-Friday, 6:00AM-2:00PM
Location: Richmond, VA
General Summary
This position independently performs quality inspections, product evaluations, and systemic status updates to ensure materials, products, and processes meet established quality, regulatory, and/or customer requirements. This position applies supplied quality guidelines to make product quality determinations, executed product status changes within the Warehouse Management System (WMS) as instructed, and provides day-to-day support for investigations, audits, and continuous improvement activities.
This position has additional responsibility to make product quality determinations and update associated WMS records.
Primary Responsibilities
- Perform product inspections and evaluations to determine quality status using approved procedures, specifications, visual aids, and decision matrices.
- Make product quality damage determinations (e.g., acceptable, restricted, on hold) in accordance with supplied guidelines and escalation criteria.
- Execute product status updates and inventory dispositions within the Warehouse Management System (WMS) per approved instructions.
- Accurately document inspections, determinations, and actions in quality records and electronic systems.
- Identify, investigate, and escalate quality deviations or nonconformances in alignment with established procedures.
- Support root cause analysis and corrective actions by gathering data, evidence, and observations.
- Participate in audits, customer inquiries, and continuous improvement initiatives.
- Other duties as assigned.
Required Qualifications & Experience:
- High school diploma or GED.
- 1 year of experience in quality, inspection, warehouse, manufacturing, or regulated operations.
- Demonstrated ability to follow and apply written quality procedures and decision guidelines.
- Experience performing inspections and documenting quality activities.
- Ability to operate with instruction and training appropriate material handling equipment, as required.
- Ability to work in a warehouse or operational environment, including standing, walking, and lifting as required.
Preferred Qualifications & Experience:
- Experience making product quality damage determinations or inventory disposition decisions under defined guidelines.
- Hands-on experience using a Warehouse Management System (WMS) to update product or inventory status.
- Familiarity with regulated environments such as medical devices, pharmaceuticals, healthcare logistics, or food distribution.
- Exposure to ISO-based quality systems, GMP, or similar regulatory frameworks.
- Experience supporting audits, investigations, or corrective action activities.
Skills & Abilities:
- Strong attention to detail and sound judgment within defined decision frameworks.
- Ability to interpret specifications, procedures, and quality guidelines accurately.
- Proficient computer skills, including WMS and quality systems.
- Effective written and verbal communication skills.
- Ability to work independently with minimal supervision.
- Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
- Commitment to compliance, data integrity, and continuous improvement.
Requirements, Perks, and Benefits (US -- Non-Exempt)
Physical & Cognitive Requirements (With or Without Accommodation)
- Ability to follow policies and procedures
- Ability to read, write, and interpret information
- Ability to add, subtract, multiply, and divide
- Ability to use hands to finger, handle, or feel
- Ability to sit, walk, or stand for the duration of the shift
- Must possess visual acuity to perform essential job functions
- Ability to conduct physical tasks with a full range of motion throughout the warehouse environment
- Ability to lift/carry items up to 50 pounds
Equal Opportunity Employer
FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.