Quality Technician

About LightForce

LightForce is a 3D printing technology company focused on the orthodontic space. Our digital platform empowers orthodontists with 3D-printed tooth-moving tools. In 2019, we launched our first product - the world’s only, fully customized 3D printed bracket system and digital treatment software. We are proud to be one of the fastest growing companies in the industry. Learn more at: www.lf.co

Description 

The Quality Technician is an integral part of the Physical Manufacturing Quality Assurance Team providing hands-on support of production and engineering efforts. The ability to translate Quality Team goals into action at the operator level and to communicate day-to-day observations to the engineering and management team provides a key linkage between production processes and support staff. This role provides direction support to the Quality Engineering Team and has the opportunity to take part in a variety of project efforts. A key function of the Technician role is routine measurement of key product features as part of process inspection and control efforts. Other visual inspections and mechanical/performance tests will be expected. This position will report to the Quality Manager. 

Essential Duties and Responsibilities 

• Conduct testing of production parts per testing protocols and work instructions with minimal supervision 
• Perform specific tests and inspections of production parts in support of validation and continuous improvement efforts 
• Records and documents observations during inspection, testing, and control ● Support investigation of customer complaints and internal non-conformances ● Investigate potential non-conformances and provide input for decisions of dispositioning quarantined material 
• Aid in training and retraining of Final Inspectors and other Production Staff 

Education and Experience 

• High-school education or equivalent required 
• 0-1 years of experience working in medical device or other highly regulated manufacturing environment 

Required Qualifications 

• Excellent hands-on technical skills, ability to apply advanced troubleshooting skills on the manufacturing floor
• Experience inspecting small parts using microscopes and/or other visual magnification aids 
• Must demonstrate acute attention to detail and organizational skills 
• Critical understanding of the importance of documentation and data traceability
• Familiarity with executing Standard Operating Procedures in a manufacturing or assembly environment 
• Basic knowledge of computer usage, email communication, and Microsoft Office and/or Google office functions 
• Basic understanding of acceptance testing and ability to evaluate tolerances per product specifications 
• Fluent speaker of English with the ability to communicate technical details verbally and in writing 

Preferred Qualifications 

• Post-secondary technical education or professional certifications are a plus 
• Associates or Bachelors degree in Manufacturing is a plus 
• Advanced experience in data analysis tools (advanced skills in Excel and others) is a plus 
• Knowledge in Quality Management Systems is a plus 
• Previous experience in a Quality Inspection role is a plus 

Physical Demands 

• Frequent standing, walking, bending, reaching, hand, and finger manipulation
• Perform work activities with production chemicals, adhesives and epoxies, using required personal protective equipment

Work Environment

• Office environment up to 90%
• Work is sometimes performed in an open office, sedentary position
• Limited temperature fluctuations, heated and air conditioned environment
• Work is performed near moving mechanical parts and occasionally with sensitive chemicals
• The noise level in the work environment is usually moderate 

Perks and Benefits (US employees only)

• Unlimited PTO for exempt employees
• 10 paid holidays per year
• Generous premium coverage for medical and dental plans
• Access to employee paid vision plan
• Group plan voluntary life insurance
• Fringe benefits
• 401k retirement plan
• Paid parental leave
• Workplace perks such as food/coffee

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential