Quality Operations Manager
Gecko RoboticsAbout the role
What We Do
Gecko Robotics is helping the world’s most important organizations ensure the availability, reliability, and sustainability of critical infrastructure. Gecko's complete and connected solutions combine wall-climbing robots, industry-leading sensors, and an AI-powered data platform to provide customers with a unique window into the current and future health of their physical assets. This enables real-time decision making to increase the efficiency and safety of operations, promote mission readiness, and protect the environment and civilization from the effects of infrastructure failure.
Role at a Glance
The Quality Manager is responsible for enabling our organization to deliver high quality technology and world-class operations through implementation of a Quality Management System. You will be a primary interface and thought-partner with key stakeholders across Engineering and Operations to reduce risk, improve efficiency, and support auditability. In this role, you will be accountable for the acquisition and maintenance of certifications including ISO 9001, serving as both an execution leader and strategic designer, scoping and driving individual projects in close collaboration.
What you will do
Implement a QMS with adequate processes to meet regulatory requirements
Partner with Operations teams to ensure business operations are standardized and consistently executed, including Field Operations as well as internal equipment maintenance activities
Ensure Product Quality by partnering with engineering during the design phase to ensure downstream success
Partner with Engineering and Supply teams to ensure supplier quality evaluations and agreements are in place and are met, at minimum throughout satisfactory delivery of goods and/or services
Own Document Management systems to ensure processes and technical specifications are captured, current, and readily available to all stakeholders
Support failure and root cause analysis in partnership with Field Support and Test and Reliability teams to establish and execute uniform process(es)
About You
Exceptional leadership, organizational, and time management skills
Excellent written and verbal communication skills with the ability to collaborate effectively with both technical and non-technical stakeholders
A process and systems-oriented thinker, with demonstrated knowledge of quality management implementation and regulatory requirements
Practical and outcome-oriented, able to design and implement right-sized processes and systems to maximize value while minimizing friction
Mission-oriented, seeking meaningful work for the betterment of our world
Ability to be flexible in the design and implementation of a QMS to meet the fast-paced, ever-evolving needs of the organization and/or projects
Required Skills:
Bachelor’s degree in Engineering, Quality Management or a related technical field or equivalent education plus experience
5+ years experience implementing and operating a Quality Management System that is inclusive of quality elements such as Supplier Quality, Quality Assurance Testing, etc.
5+ years experience in Process Engineering and Continuous Improvement
Experience in the acquisition and maintenance of ISO 9001 regulatory certification
Preferred Skills:
Familiarity with electro-mechanical system manufacturing and testing
Familiarity with Commercial and DoD quality standards and specifications
Certifications in one or more QMS Frameworks (e.g., LEAN, Six Sigma, TQM, Baldrige Excellence, Juran, etc)
Familiarity with successful Document Management implementation and maintenance
Strong understanding of vendor/supplier management systems and building successful partnerships
Who We Are
At Gecko, our people are our greatest investment. In addition to competitive compensation packages, we offer company equity, 401(k) matching, gender-neutral parental leave, full medical, dental, and vision insurance, mental health and wellness support, ongoing professional development, family planning assistance, and flexible paid time off.
Gecko values collaboration, innovation, and partnership, and we believe we do our best work when we're together in person. We’re an office-first culture but understand that sometimes you may need to work from home. Many people are in the office five days a week, others need a bit more flexibility. Ultimately, we care about the outcomes we achieve - and creating a culture of autonomy and t
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