Quality Manager

Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

The Quality Manager is hands-on role, deploying and sustaining system improvements that require gaining an in-depth knowledge of the production processes. Responsible for working with all aspects of the operation and will be accountable for measurable results as it applies to ensuring Quality standards are achieved.

Responsibilities:

• Responsible for using problem-solving tools to improve plant first-time yield rates and meet the Cost of Quality objectives.
• Characterize and measure process performance and develop specific process characterization templates.
• Control plans will be developed from the templates and process controls will be put in place and audited.
• Work with Supply Chain to identify improvement opportunities related to incoming materials and will establish critical-to-quality elements to be validated at the supplier, or upon inspection and release at the manufacturing plant.
• Collaborate with operations to engineer quality process improvements and conduct training as needed.
• Utilize statistical and DOE tools to measure and refine process control systems.
• Routinely update SOP’s, procedures and training materials to reflect a continual improvement in quality requirements.
• Responsible for maintaining compliance with certifications and lead the certification/recertification process.
• Monitor on-going performance of systems, prioritizing actions to achieve annual commitments.
• Participate in the annual Value Stream Mapping event, identifying and leading quality projects as needed to attain COQ objectives.

Requirements:

• Bachelor’s degree preferred in the Engineering field or 5+ years experience in Quality Management

• Six Sigma or Lean GB certification highly desired
• Certified Quality Manager (CQM) or Certified Quality Auditor/Engineer certification from ASQ highly desired or ability to obtain within one year.
• Minimum of 5 to 7 years’ experience and understanding of a quality production environment.
• +5 years’ experience operating in a QMS environment.
• Experience with ISO9001 certification
• Basic quality system knowledge (Document Controls, process audits, SPC,
• Sampling plans ANOVA, DOE, SPC).
• Strong project management, organizational, and communication skills are required.
• Excellent written and verbal communication skills along with strong presentation and facilitation skills.
• Preferred APQP Tools (FMEA, Control Plan, etc.)
• Proven analytical and problem-solving skills (8D, PDCA, 5P, DMAIC, etc)
• Ability to change direction and handle multiple responsibilities and tasks on a regular basis.
• Change agent with energy, passion, and enthusiasm

Physical Demands:

• Must be able to consistently operate a computer and other office productivity machinery such as telephone, calculator, copy machine, computer printer, etc.
• Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.
• Constantly works in an indoor, temperature-controlled, sealed-window office environment.
• Work primarily involves sitting / standing.

Travel Requirements:

• As needed, up to 10%

Why Clayton?

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
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