Quality Manager

Job Description:

Come be DISRUPTIVE with us! At Milwaukee Tool, our most valued resource is our dedicated team of employees - employees who work with a passion to be the best and an unparalleled pride in their work and in the Milwaukee brand. We know that the only way to sustain growth and success is to value the growth and success of each person within the organization that's why we invest in an individual's growth and development from day one.

All our teams touch every step of the process, that is why our Operations teams are some of the key contributors to our continuous innovations. The fast-paced, agile environment continuously delivers disruptive technologies by providing every team with the resources needed to excel and working directly with End Users to understand how to deliver heavy duty products with high performance. We create Best in Class products by leveraging advanced analysis tools, extensive testing regimes, state-of-the-art manufacturing processes and cross-functional agility. To learn more about the Milwaukee story and our company click HERE.

Main Duties and Responsibilities:

Culture, Environment, & Team Leadership

·         Build and maintain a culture anchored on Milwaukee’s core values:  Candid | User Focused, Solution Driven| Speed, Agility, and Urgency | Relentless Improvement | Extreme Ownership | One Team Mentality | Disruptive Mindset

·         Create and maintain environments that are obsessed with providing world-class quality engineering disciplines in coordination with sister plants, corporate counterparts, and support organizations.

·         Continually develop the Quality Engineering teams themselves, increasing their skills as educators and professionals.

·         Participate in and ensure proper day-to-day leadership of the Quality Engineering workforce. 

·         Key contributor in developing strategy for Service Quality in the hub operations.

New Product Development

·         Actively collaborate with in-plant and corporate counterparts to implement the Service new- product-development process.  This includes:

o    Providing input from concept through end of life on how tool design / features can improve Service.

o    Creating work instructions, service guides, training videos, and other documentation.

o    Designing, testing, and procuring fixtures and tooling for repair operations.

o    Assisting in identifying spare parts, kits, and determining process times.

o    Assisting in-plant counterparts in launching new products onto the floor.

Quality

·         Provide day to day support for production operations.  Lead or assist with problem solving to minimize downtime and ensure safety and quality.

·         Own the Quality Collection process in the hubs.  Collaborate closely with corporate Quality to execute.

·         Provide Service observations and recommendations during corporate Quality reviews.

·         Create and implement a robust process quality regimen, including audits, root causes, corrective and preventive actions.

·         Point of Contact for one-off Quality requests for the facility.

·