Quality Manager

Company Description

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides branding and information labeling solutions, including pressure-sensitive materials, radio-frequency identification (RFID) inlays and tags, and a variety of converted products and solutions. The company designs and manufactures a wide range of labeling and functional materials that enhance branded packaging, carry or display information that connects the physical and the digital, and improve customers’ product performance. The company serves an array of industries worldwide, including home and personal care, apparel, e-commerce, logistics, food and grocery, pharmaceuticals and automotive. The company employs approximately 36,000 employees in more than 50 countries. Reported sales in 2022 were $9.0 billion. Learn more at www.averydennison.com.

At Avery Dennison, some of the great benefits we provide are:

• Health & Wellness benefits starting on day 1 of employment
• Paid parental leave
• 401K eligibility
• Tuition reimbursement
• Flexible work arrangements
• Employee Assistance Program eligibility / Health Advocate
• Paid vacation and Paid holidays

Job Description

The Quality Manager is a member of the Plant Leadership Team reporting directly to the Plant Manager. They are responsible for planning and directing the activities of the Quality Team and key initiatives for the facility. This role often calls for the derivation and application of new or unique approaches. The Quality Manager will partner with the technical teams to formulate, recommend and direct research and development programs to meet organization needs for the quality improvement and cost reduction of both existing and new products and processes. In this role you will facilitate the transfer of technologies throughout various areas of the organization, evaluate new products, review and analyze technical literature and know the latest on related issues and technical data.

Your primary responsibilities and essential functions include:

• Lead, coach and develop quality team members to achieve peak performance.
• Develop and implement plant projects to improve process control & quality and reduce defects. Work includes data collection and analysis, development of processes, training, best practice translation, monitoring/audits, and the development of new test methods.
• Lead multi-functional project teams & collaborate with all functions, levels of the organization, customers and suppliers.
• Develop, maintain, and ensure compliance with quality assurance programs, policies, processes, and procedures under ISO 9001:2015.
• Interact regularly with engineering, manufacturing and commercial functions to establish quality standards for raw material, work in process and finished products and ensure sufficient process capability to consistently meet those standards.
• Develop control methods for sustaining process improvement..
• Lead the quality team to improve customer complaint satisfaction through more effective and efficient solutions to claims. Lead “complex claim” resolution and develop quality team’s skill-set.
• Collaborate with all levels and functions of the organization from Procurement, to Operations, to Sales to resolve customer related issues.
• Lead and support ongoing process evaluation, including trials and capability studies and approve site specification changes.
• Deliver short-term and-long term results in order to develop and maintain the organization's credibility with the business and creating opportunities for the function to add greater value to the business.
• Use business trends and customer needs to develop and manage a plant quality strategy and build a team operating plan with actionable goals to create competitive advantage.

Other Responsibilities:

• Lead and facilitate problem solving activities, including customer, supplier, and Avery personnel as participants.
• Participate and/or lead Enterprise Lean Sigma and Six Sigma activities.
• Identify and analyze problems using DMAIC and other structured methodology.

Qualifications

• Bachelors in chemical, mechanical, industrial engineering material sciences or related area preferred.

• 5+ years manufacturing and engineering or related experience, with supervisory or lead experience preferred.

• Demonstrated experience managing policies, procedures, process, programs, and practices under ISO 9001 (or a similar quality system) to ensure continuous improvement, conformance and efficiency of Quality System. Statistical analysis and problem solving skills (Six Sigma).

• Demonstrated experience with effective Corrective and Preventative Action pro