Job Description Summary

The GE Programs Customer Quality Leader will lead strategic quality engagement with our GE Programs Airframe Customers. The person in this role with use FLIGHT DECK to lead horizontally across programs and production to drive quality performance for our customers.

Job Description

Strategic:

• Own Zero Defect strategy and quality kaizen plan for GE programs.
• Partner with our GE programs product operations to lead and support quality and process improvement.
• Partner with airframe customers to develop joint quality improvement plans.  Own customer quality relationship with GE programs airframer customers.
• Partner with programs, PCB councils, and engineering teams in driving SQDC for GE programs.
• Lead and partner with programs to standardize airframe customer quality engagements and action planning using FLIGHT DECK.

Organizational:

• Lead a team of customer program quality professionals responsible for product lines within the GE programs portfolio.
• Lead on site quality team members positioned at customer sites.  Coach problem solving at the program level for all GE programs.
• Partner with GE programs product leadership to support customer and partner engagement in support of quality improvement and delivery support.

Operational:

• Own daily management for GE programs quality in terms of QEM resolution to support delivery.
• Own daily management for and quality action plan for key strategic customers.
• Liaison with programs in support of safety management, program council, and other operating cadences representing quality.
• Sponsor and participate in product line kaizen focused on delivered quality.

Minimum Qualifications / Requirements

• Bachelor's Degree in Engineering, Operations, or related field
• Excellent communication and interpersonal skills, with an outstanding ability to interact and engage at all levels of the organization.
• Minimum 5 years of Quality, Engineering, Manufacturing, or related experience
• Demonstrated leadership across horizontal teams in problem solving through FLIGHT DECK
• Experienced in quality systems and processes in a production environment

ELIGIBILITY REQUIREMENTS:

• Ability to travel up to 20%

Desired Characteristics and Experience

• 7+ years of Quality, Engineering, Manufacturing, or related experience
• Understanding of GE Aerospace quality policies and procedures
• Demonstrated Problem-Solving capability
• Strong program and project management skills 
• Humble: respectful, receptive, agile, eager to learn​
• Transparent: shares critical information, speaks with candor, contributes constructively​

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires access to U.S. export-controlled information. Therefore, for applicants who are not U.S. lawful permanent residents, U.S. Citizens, or have been granted asylee or refugee status (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), employment will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information

GE Aerospace offers a great work environment, profes