Quality Manager

Job Description

Job Purpose  

​​The Quality Manager is responsible for the implementation and execution of the Kraft Heinz Quality Chain Management System at the plant level, including distribution and local storage sites. It controls all products and processes in the plant, through strict adherence to policies, specifications, and standards. It utilizes methods, tools, and procedures to deliver zero defects from incoming raw materials to outgoing finished goods in a food safe environment. The position ensures that facility personnel are properly resourced and trained to execute their quality responsibilities efficiently and effectively. It leads Continuous Improvement of conformance quality and best in class cost of quality by utilizing L6S tools. The position has significant managerial responsibilities, including hiring and developing talent as well as budget management. ​  

Essential Functions & Responsibilities  

Implement and assure compliance to all Food Safety, Regulatory, and Quality policies   

• Lead implementation of Kraft Heinz Quality Risk Management Program (QRMP) and associated policies at plant site   

• Ensure USDA and FDA regulations and respective plant programs are in compliance.   

• Maintain robust food safety program (e.g. QRMP, HACCP, sanitation, pest control, GMP, traceability)   

• Ensure implementation of and compliance to Sanitation policies, programs, and procedures   

• Ensure compliance /audit readiness – review all quality systems and policies annually   

• Act as primary interface with regulatory agency representatives at the facility   

• Develop plant Quality KPIs and scorecard   

• Review quality management system metrics with the plant leadership team and BU Quality on a monthly basis   

• Ensure appropriate documentation in place to support compliance to policies and procedures   

• Manage plant quality labs to ensure all methods, equipment and measurements meet gauge reliability and repeatability (R&R) standards in both the laboratory and all plant processes   

• Ensure standard work through development of work documentation and training to standards   

• Audit results – no majors, no repeat majors   

• FSSC certification   

Expected Experience & Required Skills 

• ​​Ability to collaborate and communicate effectively with factory peer teams and hourly associates  

• ​CQE experience   

• ​Food Safety and USDA Regulatory requirements   

• ​Fundamental statistics (DMAIC Process/DFSS/Lean/metrology/MSA/sampling procedures)   

• ​HACCP certified preferred   

• ​Sanitation knowledge   

• ​Development of quality knowledge for all plant employees; coaching, guidance, role model quality standards   ​