Quality Assurance Supervisor- Innovation

Job Posting Title

Quality Assurance Supervisor- Innovation

Agency

695 OKLAHOMA TAX COMMISSION

Supervisory Organization

Business Analytics

Job Posting End Date (Continuous if Blank)

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Job Description

Quality Assurance Supervisor- Innovation

Salary Range- $70,000.00-$80,000.00

This is a hybrid position that is required to report to the Oklahoma City office at least 50% of the time.

Why you’ll love it here!

TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you!

There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees:

• Generous state-paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• A Retirement Savings Plan with a generous match.
• 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
• 11 paid holidays a year.
• Paid Maternity leave for eligible employees.
• Employee discounts with a variety of companies and venders.
• A Longevity Bonus for years of service.

JOB SUMMARY

The Quality Assurance Supervisor is responsible for overseeing the agency’s quality assurance processes, implementing quality control procedures, and leading a team to achieve continuous improvement in product quality.  The Quality Assurance section is responsible for ensuring the quality and reliability of our products and services by reviewing software requirements, creating, maintaining, and implementing test plans, conducting manual and automated tests, analyzing test results, and identifying and documenting software defects.  The Quality Assurance Supervisor will also assign and review work, provide training, evaluate performance, provide professional development, and manage schedules, time, and leave of an assigned team.

DUTIES AND RESPONSIBILITIES

The functions performed in this position may include the following:

• Lead a team of quality assurance analysts in designing and executing test plans to ensure the quality of software products.
• Analyze test results and provide feedback to improve software quality with business users and development team members.
• Document and report software issues and work with the development team to troubleshoot and resolve them.
• Create and maintain test cases and test scenarios.
• Collaborate with cross-functional teams to ensure the delivery of high-quality, user-friendly products and services.
• Conduct manual and automated tests to identify software defects.
• Assigns, reviews work, provides training, evaluates performance, provides professional development, and manages schedules, time, and leave of an assigned team.
• Ensure the team’s adherence to best practices, quality standards, and project timelines.
• Stay informed about industry best practices and emerging trends in quality analysis.
• Performs other duties as assigned by Director of Innovation.

COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES

Extensive Knowledge of

• Data processing hardware and software; of computer capabilities; of systems analysis and development; of coding and implementation; of project management and documentation.
• An in-depth understanding of organizational data flow and its use in management decision-making.
• An understanding of requirements gathering , process specification, validation, and management practices.
• The Project Management Lifecycle and the Software Development Lifecycle.
• Software testing tools and methodologies.