At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees.  Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

Project Manager

ACCOUNTABILITY STATEMENT

This position, which supports both waterfall and Agile IT projects across organizational lines, will plan, execute, and finalize projects according to strict timelines and within budget using established VyStar Credit Union policies and procedures. This includes acquiring resources and coordinating the efforts of team members, third-party contractors and/or consultants in order to deliver projects according to plan. The Project Manager will also define the project objectives and oversee quality control throughout the project lifecycle. Work at this level may vary in scope from medium to large-sized projects, impact multiple business units, utilize new or multiple technologies, possess an increased level of visibility, impact and risk, and may require communication at all levels of the organization. This role is managed under the general supervision of the Manager, Project Management.

ESSENTIAL JOB FUNCTIONS:

• Define project scope, goals, and deliverables that support both VyStar and business goals in collaboration with Senior Management and stakeholders.  Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.  Coordinate with project stakeholders on an ongoing basis.  Set and continually manage project expectations with team members and other stakeholders.
• Plan and schedule project timelines and milestones using appropriate tools.  Track project milestones and deliverables.  Facilitate project team meetings to review the project plan and monitor the activities of team members toward task and project achievement.
• Estimate the resources and participants needed to achieve project goals.  Determine and assess the need for additional staff and/or consultants and make the appropriate recruitments if necessary.  Where required, negotiate with other VyStar managers for the acquisition of required personnel.  Delegate tasks and responsibilities to appropriate personnel.
• Direct and manage projects from beginning to end.  Proactively manage changes in project scope, identify potential crises, and devise contingency plans.  Define project success criteria and disseminate them to involved parties throughout the project life cycle.  Develop project plans and project documentation.  Develop and deliver status reports, proposals, requirements documentation, and presentations.  Conduct project post-mortems and create a recommendations report to identify successful and unsuccessful project elements.
• Identify and resolve issues and conflicts within the project team.  Identify and manage project dependencies and critical path.
• Coach, mentor, motivate and supervise Associate Project Managers and project team members, and influence them to take positive action and accountability for their assigned work.  Assist in developing VyStar best practices and tools for project execution and management.
• Manage projects using waterfall methodology and may also be required to manage Agile or waterfall/Agile hybrid projects and act as a traditional project manager and/or a Scrum Master.
• All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.

Demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.

• Focus – Focus your full attention by carefully listening to and observing your clients or member.
• Connect – Consistently be friendly and approachable.  Demonstrate you care.
• Understand – Listen empathetically and ask questions (70% to 30%).
• Counsel – Recommend solutions based on your client’s or member’s needs and objectives.
• Advance – Ensure that member’s or client’s expectations were exceeded.
• Verify necessary follow-up actions were completed.

JOB QUALIFICATIONS

Experience

• 10+ years implementing technology based business soluti