Program Supervisor I (David's Harp)

Program Supervisor I (David's Harp)

Job Overview

Location/Schedule: The position is located at David's Harp, a mental health day treatment facility located in NE Portland, OR. The schedule for this position is typically Monday through Friday, 8:30 a.m. to 5:00 p.m., but can require flexibility to accommodate program needs. 

Position: Program Supervisor I  

Program: David's Harp

Cascadia’s Mission and Vision:  

Mission: Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve. 

Vision: We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life. 

Program Description: David’s Harp provides a warm, friendly, and peer-supportive environment where adults with mental illness can achieve an improved quality of life and the highest possible level of independence within their community.  The program provides group socialization and skill building activities in a daytime, clubhouse setting and in the community. Key programs include daily community meetings, community outings, art groups, music therapy, community gardening, games, and wellness groups.

Position Description: While working as a member of an interdisciplinary team, the Program Supervisor I is responsible for ensuring program activities are administered effectively by staff and as directed by the Program leadership. This position works collaboratively with internal and external stakeholders to assist in client’s treatment. This position provides direction to staff, manages response to crisis, and serves as a backup for staff.  

This position must understand, appreciate, and respect the differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of acceptance.

Essential Duties 

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.  Management reserves the right to modify, add or remove duties as necessary.   

General  

• Provide leadership and oversight for the program’s daily operations. This includes integration of best practices   and evaluation of program services.  

• Assist staff members in working with particularly challenging client situations.  

• Consult on treatment decisions with the Program Manager and other stakeholders including directors, supervisors, and counselors.    

• Build relationships with other health care providers, police agencies and other community organizations. 

• Organize and oversee the day-to-day workflow to assist employees in knowing their job responsibilities and delegated duties. 

• Create work schedules to ensure business needs are met.  

• Monitor and ensure employees are in compliance with organizational and program requirements. 

• Prepare various reports for Program leadership or other stakeholders as required/requested.   

• Evaluate, recommend, and implement methods, systems, procedures, and treatment strategies to reduce costs and to enhance the level of service provided.  

• Create detailed reports summarizing key performance indicators, financial metrics, and other relevant data. 

• Design and maintain report templates for efficient and consistent reporting. 

Compliance  

• Respect and honor participant rights and responsibilities and demonstrate professional boundaries and ethics.  

• Maintain knowledge of, review and ensure compliance with all applicable federal, state, county, and city regulations, contract obligations, and internal policies and SOP.   <