Product Delivery Manager

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Visa Commercial Solutions (VCS) Global Cardable Product Commercialization Team has responsibility for ensuring adherence to Visa’s Go to Market and Product Development and Delivery Process across the full suite of Visa Commercial Solutions Cardable Product solutions, including: development of product vision for Visa's commercial solutions, commercialization of new and enhanced products and services, pricing, and product engagement with issuing financial institutions and partners. The team serves financial institutions and their downstream clients, fintechs, and other partners by providing payment products and services to small businesses and large and middle market  corporate/multinational companies, governments and commercial supply chain/B2B segments. The Global Commercialization Team works collaboratively with the Product, Platform, Partnerships, Servicing, Technology and Commercial Sales Teams as well as other regions, ensuring alignment on market positioning and collaborative product development across all functional areas globally.

The Product Delivery Manager is a key contributor in defining and ensuring adherence to Visa’s Go To Market standards, creating internal and external-facing materials that both educate our sales and relationship management teams, as well as promote our solutions to our clients. Candidate should have proven project management skills, experience in process improvement, and have the ability to balance multiple competing priorities simultaneously. Candidate should have strong process and operations management skills, with demonstrated experience facilitating the product development lifecycle in conjunction with technology partners utilizing Jira and Jira Align.  Candidate should also have strong analytical skills as they will provide support around product profitability, pricing initiatives and assistance with our annual planning process. This role works collaboratively with product, sales, and technology partners to coordinate on the direction and trajectory of the business.  

Responsibilities

Work with the Global Product Delivery Leader, Product Managers and the broader Large and Middle Market team to:

• Collaborate with internal product, client support, and implementation teams to plan and ensure product delivery excellence using VCS’ Go To Market processes and by thorough and on-time delivery of our product documentation

• Manage our Enhancement Request Intake process in conjunction with the regions and product managers

• Assist Product Owners with quarterly planning, prioritization, and preparation of QBR materials.

• Help create product content as a method to empower customers and increase product adoption.

• Drive product adherence to Jira Align standards as part of product development and planning activities.

• Manage our Global Product Client-Facing Roadmap, as well as region and client-facing roadmaps across the Visa Commercial Solutions team

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Bachelor’s Degree in Marketing or Finance or Similar degree preferred.
• Knowledgeable of software product development life cycle and opti