Principal Business Manager

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we’ve tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it’s supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we’re not just here to move money— we’re here to move our global customers forward.

We’re looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you’re ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the role:
Principal Business Manager, Lending Products will lead the underwriting strategy for our existing and new lending products. You will directly report to the Head of Credit & Analytics and be a critical part of the leadership team. You will be setting
the vision & roadmap for our lending products, defining the details of our product strategy and requirements, and overseeing the build & execution of our products leading a cross-functional team, and partnering closely with other departments & external partners.

This is a combined strategy & analytics and product management role, where you will have to combine deep understanding of credit dynamics & analytics ability with product management skills. This is a zero to one opportunity, creating Remitly's lending business from scratch! This role is based in Arlington, VA (Washington DC metro area).

You Will:

• Be accountable for the product strategy and development of our new lending products: establishing product market fit with new lending products with economic viability; maximizing demand, conversion, and integrated lifetime Remitly value of our customers.

• Define and drive organizational alignment on the vision, multi-year learning agenda and roadmap for our lending product development, testing and growth efforts.

• Own the exploration, development and testing of different lending product structures, features and pricing; working closely with Engineering, Credit Analytics and Risk Management, Legal and Compliance, as well as external bank partners & technology providers:

• Open-ended line and closed end loan structures

• Pricing structures including membership fees, fixed fee rates, APRs

• Different payment frequency & term options

• Different customer benefits, features and experiences

• Own the customer and competitive research, as well as testing and analysis to maximize customer demand and conversion, reduce customer churn, while maintaining effective credit & fraud risk management and strong returns

• Own the product roadmap and delivery, including management of dependencies with internal and external partner organizations.

• Own the broader organizational updates and socialization of our product roadmap, delivery and business performance

• Build and lead a team of product managers and analysts that will own our lending product strategy and development; from strategic ideation, evaluation & definition of detailed intent requirements to execution & monitoring of our products.

You Have:

• 10+ years of professional experience in strategy roles

• 5+ years of professional experience leading product development and growth efforts for credit products

• 5+ years of professional experience recruiting, managing and developing teams

• Experience in managing development and growth for credit products

• Highly customer centric, always working back from the customer needs and hypotheses when creating products, or optimizing strategies.

• Ability to balance quantitative and qualitative considerations

• Bachelor's or master's degree

Compensation Details. The starting base salary range for this position is typically $164,000-$205,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total co