Principal Associate, Workplace Security - Global Workplace Services

Principal Associate, Workplace Security - Global Workplace Services

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions.

In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community—we’re a well-oiled machine! 

That’s why our team is seeking a dynamic and experienced Principal Associate of Workplace Security to manage the day-to-day operations of physical security for Capital One’s HQs and serve as the primary safety and security point of contact, providing advice and solutions that mitigate physical and safety risks for Capital One’s HQs campus. 

The ideal candidate should:  

• Demonstrate exceptional communication and interpersonal skills across levels, driving action and decisions that are grounded, clear and concise, and influence outcomes

• Possess the skill to not only prioritize multiple tasks concurrently,  avoiding compromising quality, efficiency, and impact, consistently delivering high-value outcomes

• Adapts to change, embraces bold ideas, and is intellectually curious. Likes to ask questions, test assumptions, and challenge conventional thinking.

• Learn how to navigate the organization, anticipate and address concerns with fact-based options

• Be autonomous in role, demonstrate in-depth safety and security knowledge, and provide lift for team by apply and sharing expertise 

• Appropriately discern and manage information, synthesize multiple data points, and be comfortable working in white space 

• Act with integrity, model growth mindset behavior, and consistently prioritize the “big picture” over self-interest 

• Grounds severity of issues, recommends practical solutions, and adapts as priorities shift 

• Fosters collaboration, motivates others, and leverages team strengths to drive shared success 

• Have a passion for safety and security and how it influences culture and the environment

• Thrive in a fast-paced environment that involves working independently and collaborating with others

• Manage escalated and crisis situations with calm resolve and well managed counsel

Key Responsibilities: 

Operational Excellence

• Oversee day-to-day safety and security operations for corporate sites within area of responsibility, to include managing third-party security providers responsible for guard services and physical security  

• Oversee safety and security incidents, serve as the point of contact between security, and provide security consulting for internal customers

• Leverage and analyze data to assess and determine security and safety trends while developing and deploying risk mitigation strategies 

• Conduct regional vulnerability assessments that ensure Capital One LOBs and corporate facilities are compliant with corporate standards, industry requirements and regulations pertaining to safety and security

• Collaborate with security and workplace service teams to align corporate site and security objectives, and support evolving business needs  

• Plan and oversee security for corporate events, including risk assessments, resource coordination, and on-site support to ensure safe and secure environments 

• Partner closely with the Senior Manager of Workplace Security and extended Global Workplace Services team to execute against strategic operational objectives 

• Implement and lead life safety programming, including emergency drills, tra