Portfolio Operations Analyst

Job DetailsJob Location: Wichita, KS 67210SUMMARY

The Portfolio Operations Analyst supports portfolio execution through technical documentation, process clarity, training development, and operational data support. This role translates complex processes and systems into clear, usable documentation while maintaining portfolio-level tools, dashboards, and reference materials. The position plays a key role in enabling organizational consistency, knowledge transfer, and visibility across the broader project portfolio.

ESSENTIAL FUNCTIONS

Develop and maintain technical documentation, including:

Work Instructions (WIs)
Process documentation
Training manuals and reference guides


Interview process owners and subject matter experts to translate workflows into clear, structured documentation
Create step-by-step instructions for complex systems, tools, and processes
Maintain and update training materials and internal knowledge libraries
Support Smartsheet administration, including:

Loading hours and financial data
Maintaining dashboards, project lists, and portfolio views


Assist with financial data handling, reconciliation, and validation (training provided as needed)
Develop and maintain PowerPoint materials, ensuring:

Formatting consistency
Clean, professional visuals
Strict adherence to presentation and branding standards


Support portfolio-level visibility, consistency, and organizational clarity across multiple projects
QualificationsKNOWLEDGE

Technical writing principles and documentation best practices
Business process documentation and workflow mapping
Training material development and knowledge transfer methods
Basic financial concepts related to hours, labor tracking, and validation
Spreadsheet and data integrity fundamentals
Presentation standards and visual communication principles

COMPETENCIES

Exceptional attention to detail and document accuracy
Strong written communication skills with the ability to simplify complex topics
Highly organized and process-oriented
Comfortable working with structured data and systems
Visual and formatting discipline, particularly in PowerPoint
Ability to learn new tools and financial concepts quickly
Self-motivated and capable of working independently

EXPERIENCE AND EDUCATION

High school diploma or equivalent required
Bachelor’s degree in Business, Technical Communication, Engineering, or a related field, or equivalent experience
5+ years of experience in technical writing, business process support, operations, or analyst roles
Experience working with documentation, training materials, or operational systems
Experience with Smartsheet, Excel, or similar tools preferred

WORKING CONDITIONS

Primarily office-based or remote with extended computer use
Frequent collaboration with process owners, analysts, and project teams
Detail-intensive work requiring sustained focus
Fast-paced environment with evolving documentation and portfolio needs

WORK AUTHORIZATION/SECURITY CLEARANCE

U.S. Citizen or Permanent Resident
If a Security Clearance is required:

Candidates "must/may need" to be able to obtain and maintain a DoD Security Clearance
Successful candidates must be able to secure Program Access approval