Portfolio Manager, Asset Based Lending

About Us

Live Oak Bank is a digital bank that serves small business owners across the country.  Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money.  At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

How This Role impacts Live Oak and its People

The Portfolio Manager, Commercial Banking (“PM”) is primarily responsible for the credit risk management, underwriting, and reporting for their team’s portfolio. The PM will manage a team of analysts, supporting the Commercial lending team with underwriting and servicing of an assigned portfolio of clients. The PM will ensure their team’s underwriting and servicing standards align with Live Oak Bank’s policies and procedures. Additionally, the PM leads a team of analysts, providing oversight while training and developing a group of talented professionals.

What You’ll Do at Live Oak

• Will have a deep and comprehensive understanding of the bank’s credit policies and procedures

• Responsible for hiring, onboarding, and training all new Analysts that join the team

• Improves efficiency among all aspects of the business line’s underwriting and servicing function

• Implements risk management strategies among all aspects of the portfolio, including tracking exposure to various concentration limits, validation of data and credit quality, and upholding the integrity of credit process

• Oversees compilation of current and forecasted data from multiple sources to create portfolio dashboards, reports, and presentations for business intelligence reporting and senior management

• Manages impact of regulatory matters impacting the portfolio by overseeing ongoing research related to the industries served

• Responsible for planning and directing all underwriting and servicing procedures  

• Works with other Underwriter and Servicing Team Leads to develop long-term underwriting and servicing strategies for the company, and with Bank leadership to set specific goals and policies for underwriting and servicing operations

• Works closely and directly with the Credit Administration to develop & refine underwriting and servicing processes & procedures

• Collaborate with internal departments such as Credit Administration, Quality Assurance, Loan Operations, Deposit Operations and Legal, Capital Markets, and Corporate Finance to ensure current processes and procedures are clearly established, correct, and compliant 

• Collaborate with Live Oak’s Data & Technology team and internal team resources to streamline workflows and expedite accurate portfolio reporting

• Leads and directs the work of others; provide feedback on work products to direct reports and suggest training opportunities

• Help with frequent and individualized career path plans for each Analyst; plans should include goals and requirements to achieve promotions

• Coordinates workload team-wide to ensure timely delivery of completed loan underwriting packages and loan reviews to the appropriate approval authority

• Work with their direct and indirect team to creatively and efficiently resolve systemic issues that may arise across the Lending portfolios

• Hold meetings on no less than a quarterly basis for teams to communicate the quality of the portfolio, including but not limited to financial statement collection, covenant compliance testing, collateral quality reports, and other credit metrics, as deemed necessary

• Lead technology initiatives to benefit portfolio management process improvement via efficiency and soundness

• Work with Capital Markets and Corporate Finance to provide reporting for investors

• Work with outside counsel to ensure loan documentation is appropriately drafted to align with the expectations and policies of the bank

• Ensure bank clients receive excellent customer service throughout the entire loan lifecycle

• Maintain a high standard of regulatory awareness including BSA, AML, CIP, and OFAC

• Travel required

Required Experience

• Bachelor’s degree in a related field or equivalent work experience of 10 or more years

• 5+ years of relevant banking experience

• Demonstrated ability leading a team