People Experience Manager

People Experience Manager 

About Gen:   

At Gen, our mission is to create innovative and easy-to-use technology solutions that help people grow, manage, and secure their digital and financial lives. Dual-headquartered in Tempe, Arizona and Prague, Czech Republic, Gen powers Digital Freedom for nearly 500 million users in more than 150 countries through our trusted brands, including Norton, Avast, LifeLock, and MoneyLion. We serve Gen D — Generation Digital — by delivering award-winning products in cybersecurity, identity protection, online privacy, and financial wellness. We think big, innovate boldly, and operate with a shared commitment to create meaningful impact for our customers, communities, and each other. 

About the Role:  

As part of Gen’s People & Culture organization, the People Experience Manager operates in an agile, product-minded HR model, partnering across squads, sprints, and centers of excellence to design and deliver exceptional employee experiences across the end-to-end lifecycle.  

This role is responsible for owning, evolving, and continuously improving a defined portfolio of employee experiences (e.g., onboarding, development, performance, culture, self-service, or talent). Acting as a product owner, the People Experience Manager translates employee and business needs into scalable, data-driven, and AI-enabled solutions that are simple, intuitive, and globally consistent. Grounded in Gen’s values and AI-first strategy, this role blends experience design, product management, and cross-functional delivery to improve how work gets done, how employees grow, and how People & Culture creates impact at scale. 

Core Responsibilities: 

• Deliver solutions aligned to Gen’s AI-first HR strategy, integrating automation, data, and insights into daily work. 

• Operate within agile squads or product lines, contributing to sprint planning, prioritization, and fast-cycle iteration. 

• Partner cross-functionally (Tech, Legal, Finance, PX Product Lines, COEs, and global HR teams) to drive consistent, scalable, and high-impact employee experiences. 

• Use data, metrics, and employee feedback to identify opportunities for improvement, simplify processes, and enhance decision-making. 

• Model Gen’s values — customer-driven problem-solving, bold innovation, scrappy execution, and collaborative accountability. 

Role Specific Responsibilities:  

Product-Oriented Ownership 

• Own end-to-end experience design and delivery for assigned People Experience product areas. 

• Maintain and evolve a prioritized product roadmap aligned to business strategy, employee needs, and People & Culture priorities. 

• Translate strategy into clear requirements, backlogs, and iterative delivery plans. 

Agile Delivery & Ways of Working 

• Operate within agile squads or product lines, contributing to sprint planning, prioritization, testing, and iteration. 

• Partner with HR Technology and IT to deploy enhancements, automations, integrations, and AI-enabled capabilities. 

• Drive fast-cycle learning through experimentation, feedback loops, and