Partner Account Manager - FIS

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

When combining FICO’s decisioning and analytic capabilities with the right strategic partnerships, we deliver immense value for all parties involved - our partners, their clients and FICO. We are seeking a highly experienced Partner Account Manager who not only brings a proven track record in building and nurturing partnerships but also possesses deep C-Suite connections within the Payments Ecosystem to maintain and drive revenue for the assigned strategic partner. This is a unique opportunity to bring FICO’s next-generation AI platform to market with one of our strategic partners, growing the relationship and transforming their business in the process. This role is based in the UK, requiring regular time on-site at the partner’s offices in London and other UK locations, along with periodic international travel to the US and other regions for company meetings.

What You’ll Contribute

• Serve as FICO’s Partner Account Manager for the partner’s Europe, Middle East and Africa division within this global account, leveraging FICO’s analytics, software, and decisioning capabilities to build credible relationships and managing partner and internal virtual teams (sales, pre-sales, technology, professional services) to ensure satisfaction and drive joint revenue growth.

• Work collaboratively within the global account team to execute against a global partner strategy, with direct ownership of the EMEA division’s regional growth plan.

• Build and execute a strategic, multi-year engagement roadmap tailored to the partner's needs, generating and qualifying new leads through targeted networking and prospecting, and leading the sales campaigns and negotiations that drive significant business wins.

• Identify and translate compelling and scalable solutions in collaboration with the partner that drive measurable value at the end-client, partner, and organizational level, delivering key proposals and managing the sales process through to close.

• Manage the end-to-end delivery of multiple channel sales engagements in parallel, from pipeline development through contract negotiation and signature, ensuring each remains aligned to the partner’s and FICO’s strategic objectives.

• Initiate co-marketing and co-sales campaigns with the partner and represent FICO at the partner’s conferences and industry events to strengthen relationships and surface new opportunities.

• Maintain deep knowledge of FICO’s solutions and how they translate into value across the partner’s products and services offerings.

What We’re Seeking

• Highly experienced in a partner, channel, and/or strategic account management role within financial services, payments, or fintech, with a track record of exceeding quota attainment.

• Establish credibility quickly across the partner organization and internal teams, using strong relationships to remove obstacles and accelerate outcomes.

• Proven ability to craft, structure, and close multi-million-dollar partner agreements and business plans with C-suite executives, managing extended, multi-stakeholder sales cycles.

• A high achieving, independent, and ambitious sales professional who pairs high IQ with high EQ to navigate complex partner and internal stakeholder relationships.

• Skilled in structured, qualification-based sales methodology (MEDDPICC or equivalent), able to identify a Champion and Economic Buyer, and deliver Quarterly Business Reviews that reinforce the partnership’s momentum.

• Deep interest in, or experience with, the technical and business applications of data, decisioning, orchestration, machine learning, and AI within SaaS and fintech offerings, including familiarity with AI-enabled sales tools.

• Proven track record building new channel partner relationships and identifying business opportunities within a specific global international fintech and payments company, across banking and payments.

• Strong understanding of channel distribution pricing, including transaction-based and revenue-share models.

• Experience managing partner pipelines in Salesforce (or equivalent CRM), aligned to internal forecasting cycles.

• Expert understanding of banking and payments market trends and partner and end-clients’ needs across the payment ecosystem, including payment issuer and acquirer processors, payment gateways, networks and core banking, with the ability to connect them to FICO’s solutions.

Our Offer to You 

• An inclusive