Part-Time: Community Manager
ACC Management Group, IncAbout the role
Description
We're Hiring: Part-Time Community Manager at River Mill Senior Residences
Location: Watertown, Wisconsin
Job Type: Part-Time
Industry: Senior Living / Property Management / Hospitality
Are you a people person with a heart for seniors and a talent for creating vibrant, connected communities? Do you thrive in a role that blends leadership, hospitality, and purpose?
River Mill Senior Residences is looking for a Community Manager who’s ready to make a real difference—every single day.
What You’ll Do:
As our Community Manager, you’ll be the heart and soul of our senior apartment community. You’ll:
- Oversee day-to-day operations of the property with excellence and warmth
- Plan engaging events and activities that bring joy and connection to residents
- Foster meaningful relationships with seniors, families, and staff
- Manage leasing, budgets, and property upkeep with care and professionalism
- Build a positive, respectful culture where everyone feels welcome and valued
What We’re Looking For:
We’re searching for someone who is:
- Friendly, approachable, and genuinely enjoys working with older adults
- Experienced in property management or hospitality (senior living and section 42 experience is a BIG plus!)
- Organized and proactive with strong leadership skills
- A creative problem-solver who can keep things running smoothly
- Comfortable with technology (email, basic property management systems, etc.)
What You’ll Love About Us:
- Competitive salary
- Health, dental & vision benefits
- Paid time off and holidays
- Ongoing training & professional development
- A workplace that truly values compassion, respect, and community
Make a Difference, Every Day
At River Mill, we believe senior living should be vibrant, joyful, and full of heart. If you're ready to lead with purpose and bring positivity to a community that feels like family, we want to hear from you!
Apply now and help us build a home where seniors thrive.
ACC offers competitive pay, 401K, paid time off, & bonus opportunities!
Essential Duties
- Ensure complexes and vacancies are ready for showings and move-in dates.
- Effectively communicate property features and amenities to all prospects.
- Answer questions to all prospects and potential applicants in a timely manner.
- Conduct showings of vacant units to all interested prospects.
- Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints.
- Address resident concerns and all maintenance requests in a timely manner.
- Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertifications, and renewals.
- Generate, distribute, and monitor renewal notices and follow up accordingly.
- Coordinate and process all lease paperwork for all move in and move outs.
- Collect payment of rent according to company procedures and policies.
- Handle and process all delinquency matters and reporting as need be.
- Maintain strong resident relations while continuing to enact company and community policies.
- Lead all resident relations matters or concerns that are presented in a timely manner.
- Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
- Record and document all resident correspondence as appropriate.
- Report and document all accident and emergency situations in a timely manner.
- Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law.
- Maintain all maintenance files and binders, accounting records, budget and marketing binders in a safe and secured area.
- Oversee and supervise all maintenance activity of employees and independent contractors.
- Manage all on-site property employees with providing proper training, guidance, and coaching.
- Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation.
- Understand, maintain, and stay up to date on assigned property(s) description and classification.
- Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures.
- Coordinate, plan, and review with the Regional Man
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