OPS ADMINISTRATIVE ASSISTANT II - 64858315

Requisition No: 872790 

Agency: Department of Health

Working Title: OPS ADMINISTRATIVE ASSISTANT II - 64858315

 Pay Plan: Temp

Position Number: 64858315 

Salary:  $17.00 per hour 

Posting Closing Date: 04/03/2026 

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The Florida Department of Health (DOH) is seeking a creative, organized, flexible, and motivated individual to become an essential member of the Primary Care Office (PCO).

If you thrive in a dynamic, people-oriented environment and want to help influence access to quality health care in underserved areas, please apply to become our Florida Reimbursement Assistance for Medical Education (FRAME) Program Administrative Support Specialist within the PCO. The Department works to protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts.

 

Your Specific Responsibilities:

Serves as the primary point of contact for public/applicant inquiry regarding the FRAME.

Assists the FRAME Manager, FRAME Volunteer Service Manager, and the PCO Director with customer service inquiries including data retrieval and report production from the FRAME System of Record and the Health Resources and Services Administration.

Supports FRAME/PCO staff with special assignments, research, travel, purchasing, and meeting planning/facilitation.

Collect, process and prepare utilization data, including Florida Medicaid Management Information System (FMMIS) data, to assess community needs for primary, dental and mental health care needs related to increasing and enhancing health care access for the medically uninsured and underserved in Florida, which supports the FRAME program.

Other duties as assigned.

 

Required Knowledge, Skills, and Abilities:

• Understanding written sentences and paragraphs in work-related document
• Communicating effectively with others in writing as indicated by the needs of the audience
• Adjusting actions in relation to others' actions
• Reorganizing information to get a better approach to problems or tasks
• Managing one's own time and the time of others
• Talking to others to effectively convey information
• Knowing how to find and identifying essential information
• Assessing how well one is doing when learning or doing something
• Listening to what other people are saying and asking questions as appropriate
• Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
• Knowledge of administrative and clerical procedures and systems
• Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods
• Knowledge of computer software including applications

 

Qualifications:

Minimum –  experience with Microsoft products.

Preferred - A bachelor’s degree from a college or university; or two-plus years of experience in social services, public health, or health care. A highly motivated applicant will be able to demonstrate critical thinking skills, flexibility, innovation and a desire to improve health care for Florida’s residents.

 

High school diploma or equivalent

 

 

 

 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountabili