Operations Manager

COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. 
 
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. 
 
At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. 
 
If you’re interested in joining our mission, click the below links to join our team today!

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

The Operations Manager is responsible for the operational activities of multiple cross-functional departments within the facility. More specifically, this position is directly responsible for the sites Materials, Laboratory, Extraction, Food Production, and Packaging departments. 

The Operations Manager will report directly into the Facility Director and be directly accountable for driving consistent delivery of cross-departmental goals through key metrics such as schedule adherence and cycle time and promoting a culture of continuous improvement where employees and staff are empowered to elicit changes improving the company’s bottom line. 

CORE JOB DUTIES 

• Improves efficiency of operations by driving key cross-functional KPIs 
• Lead operational management teams by making data driven decisions that maximize Cresco’s shareholder value through support of financial latest estimates (LE), ensuring compliance to the corporate COE initiatives, and driving cross-departmental efficiencies 
• Partners with corporate counterparts in S&OP, Quality, Security, Safety, HR, and Compliance to ensure facilities are maintained to state regulatory, OSHA, and Cresco quality and HR standards 
• Evaluates and implements new strategies to improve the efficiencies between Operations and Supply Chain, Sales, IT, HR & S&OP 
• Leads meetings with the management team to discuss supply/demand, new projects, and upcoming information 
• Report and share information with the VP of Operations, and S&OP to ensure they are kept fully informed on the condition of the organization and important factors influencing the operations 
• Manages the overall welfare of the team through training, coaching, and leading by example: 
  • Address company policy violations and work in conjunction with HR and direct managers to administer disciplinary action 
  • Approve/deny internal costs and reimbursements 
  • Actively seeks out opportunities to train employees on new technology/industry trends 

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Associates or bachelor’s degree in Operations, Supply Chain, Business Management, or related field; Master's degree, a plus 
• Minimum of 3 years in Management with experience running large, complex cross-functional organizations 
• Experience in a warehouse setting, production line environment, GMP/SQF/OSHA/ISO; cannabis industry experience, a plus 
• Excel