Operations Manager - AGG

ABOUT THE ROLE

This position drives strategy execution by overseeing and managing all operations within a defined market.  The specific areas of focus include, but are not limited to, employee productivity, operational efficiency, customer service levels, and employee retention and satisfaction by maintaining a positive working environment. 

 

WHAT YOU'LL BE DOING

• Works directly with the Regional Manager and support functions on the development of overall objectives and long-range goals for the region.  
• Translates and cascades objectives to measurable goals applicable for area of responsibility and is ultimately accountable for the successful execution of all approved strategies.  
• ​​​​Ensures the operations achieve business objectives by providing direction and oversight to managers.  
• Supports the region in achieving overall P&L targets by identifying opportunities for improvement as well as collaborating across the region to leverage resources, etc.  
• Participates in the preparation of operating budgets. 
• Conducts operations reviews to assess all cost drivers that impact financials. Monitors and controls operational volumes, capacity, material use, inventory data, etc. Reviews financial statements, operations and cost reports, and other key performance indicators to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Creates and enforces a culture of safety and environmental stewardship.  Responsible for maintaining safe working environments and ensuring compliance with local, state and federal safety regulations; coordinate closely with local Safety Manager.  Assure adherence to applicable legislation and regulations, including permit and environmental conditions; coordinate with local Environmental Manager.
• Develops staffing plans and establishes work plans and schedules on projects.  Responsible for personnel management including recruitment, supervision, disciplinary actions, performance appraisals and termination of employment.  Prioritizes staff workloads in order to meet product needs/objectives in all areas.  Develops and trains staff to ensure high skill levels. Partners with Human Resources on employee development and succession planning initiatives.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Improves productivity by analyzing Key Performance Indicators (KPIs), and developing strategies and recommendations for improvement.
• Works closely with management to identify and address customer service, union, and fleet related concerns.
• Regularly interfaces with sales and operations to ensure understanding of current and future workload and required staffing.
• Drives productivity, motivation and morale within the department. Motivates employees to highest potential and builds effective teams. Promotes positive and cooperative attitudes to ensure company and customer satisfaction. Prioritizes work and manages time effectively to ensure customers’ needs, staff training and administration duties are fulfilled
• Promotes and leads through safety objectives to ensure the highest standard of safety is observed
• Other duties as assigned.

 

WHAT WE ARE LOOKING FOR
Education:  Bachelor's/University Degree
Additional Education Preferred: Master's/Graduate Degree

Preferred field of study:  Operations Management, Business, Civil or mechanical engineering or other related discipline or equivalent experience. Other Training/Certifications Required:  Graduate Certificate in Quarry Management & Operations and or Quarry Management Diploma    

Work Experience:  10-15 ye