Operations Coordinator - D Shift

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com

Job Summary:

Coordinates a highly motivated team and ensures that all procedures taking place comply with Food & Drug Administration (FDA), Good Manufacturing Practices (GMP) and ISO regulations.  Responsible for ensuring staff is trained on processes.  Function as a process expert and troubleshooter.  Function in a team environment that requires energy, self-motivation and a strong sense of urgency. Working with supervisor, other members of management, and other operations employees, helps to ensure Key Performance Indicators (KPIs) are met.

• Describe specific job responsibilities/duties/accountabilities, listing the most important first. 
• Monitors workflow and adjusts personnel operations as necessary.
• Oversee machine set-up, adjustments, installations and work in progress inspection. 
• Interpret as well as execute daily quality, volume, and yield requirements of the area you are responsible for.
• Ensures continued adherence to standards of tolerance and product quality.
• Maintain regular observation of all production operations and processes and act as a resource for employee inquiries.
• Direct or perform basic equipment adjustments in order to optimize equipment performance.
• Perform other support services related to production as directed.
• May evaluate new or prototype equipment relative to production.
• Provide operational feedback to the shift supervisor and maintenance technicians and recommend solutions to problems. 
• As needed, substitutes for production employees to assure a smooth work flow and optimum production.
• Provides regular input and assistance to the department supervisor with regard to employee performance, disciplinary actions and positive reinforcement feedback.
• Communicates effectively to all levels of the organization. Sends detailed daily shift reports on performance in assigned area.
• Enforces adherence to Standard Operating Procedures (SOP’s) and regulatory requirements, including FDA, GMP, and ISO.
• Coach employees on demonstrating behavior which models CooperVision’s values.
• Ensures that production operations are compliant with facility safety regulations and best practices, communicates regular safety updates to employees.
• Monitors work assignments that have been given high priority to ensure work is carried out on schedule.
• Perform equipment cleaning duties as necessary.
• In the absence of the Supervisor, will oversee the department.
• As business needs dictate, works extended hours to complete daily department goals or tasks to include mandatory overtime.
• Performs other duties as assigned.

Knowledge, Skills and Abilities:

• Microsoft Office Suite skills/ knowledge/ experience or equivalent training required. 
• Ability to follow basic procedural and regulatory requirements.
• Exhibits leadership skills and provide direction to others.
• Exhibits good communication skills – verbal, written, and comprehension of the English language.
• Data analysis and interpretation skills.
• Requires a basic knowledge of Baan ERP, CooperVision Manufacturing Lathing (CVML) software, Agile, Kronos and other required systems
• Ability to operate, enter data, and retrieve data into electronic devices such as computers, scanners, and Equipment Human-Machine Interface control panels.
• Ability to interpret equipment performance and apply corrective actions as needed. 
• Analyze yield and efficiency data and make adjustments as necessary to meet shift goals.
• Must be extremely proactive in problem solving and equipment performance.
• Have the ability to effectively communicate technical system problems to support groups.
• Adaptable, able to creatively brainstorm and work successfully with other departments on issues outside of manufacturing control.
• Knowledge of 5S, Lean Manufacturing a plus.

Work Environment:

• Works scheduled holidays and overtime