Manager, Pharmacy Operations & Compliance

Job Summary

 

This role will provide support and oversight of site level and shared services pharmacy operations at AbsoluteCare; and will work alongside the pharmacy shared services leadership and field leadership to establish and deliver on short and long-term goals and objectives.

 

This role will also oversee and support several programs and pharmacy operational functions across the AbsoluteCare pharmacy network including credentialing, licensing, new site implementation, 340B administration, regulatory and compliance, network contracting administration, pharmacy technician programs and training. They will ensure adherence to all legal requirements of pharmacy operations and will implement effective performance improvement initiatives related to inventory, staffing, pharmacy systems, product acquisition, compliance, and expense management.

 

Duties and Responsibilities

 

• Serve as SME regarding the AbsoluteCare pharmacy operational model.
• Serve as the primary contact to internal and external stakeholders related to pharmacy inventory, pharmacy software and sales systems.
• Ensure all pharmacies are using inventory control systems and related programs appropriately.
• Onboard and train new pharmacy employees on pharmacy software, workflow and end to end pharmacy care model.
• Maintain records of licenses, permits and registration for all pharmacy entities and team members (pharmacists and technicians).
• Manage and support corporate purchasing/ordering for all existing sites and new pharmacy implementations.
• Manage and support pharmacy service agreements and vendor relationships.
• Investigate/ resolve escalated member complaints / issues and elevate to leadership, as necessary.
• Collect and synthesize feedback and insights from team members to identify gaps and opportunities for improvement.
• Coordinate recruitment and onboarding efforts in collaboration with the talent acquisition and human resources team.
• Assist leadership in developing processes to effectively monitor day-to-day pharmacy operations.
• Design and implement operational reporting for pharmacy programs and services.
• Design, update and implement pharmacy compliance program.
• Oversee, coordinate and complete administrative requirements as assigned.
• Develop, implement, and maintain policies that improve the efficiency and value of the 340B program.
• Lead preparation, information gathering and delivery of all 340B Program internal and external audits.
• Evaluate patient eligibility for qualified and non-qualified patients by reviewing patient medical records, insurance plans and other applicable data.
• Work with affiliated departments (finance, information technology, medical team, etc.) to ensure 340B program integrity.
• Provide proactive education to staff on policies and procedures related to the 340B program and inventory management.
• Travel 50%+ within markets served by AbsoluteCare.

 

Qualifications

• PharmD degree or Bachelor of Science degree in Pharmacy
• Licensed Pharmacist
• 3+ years of work experience an in-pharmacy setting focused on serving complex populations, specialty, FQHC, CMHC or similar setting.
• 3+ years of combined work experience in one or more of the following: pharmacy operations, staffing and training, clinical services, contracting, or compliance  
• 2+ years of work experience with the 340B Drug Pricing Program, purchasing activities, administration, auditing, compliance and regulatory
• Experience working with interdisciplinary teams and patient centered care delivery models  
• Hold, or willing to pursue (within 90 days of hire), Apexus Advanced 340B Operations Certificate
• Prior experience with pharmacy technology and adherence reporting.
• Pioneer Rx system experience preferred
• Strong working knowledge and or experience with Microsoft Office products Excel, Word, PowerPoint

 

 

Working conditions

 

This job operates in a remote location from your home location.  This role requires a dedicated, quiet workspace with the ab