Operations Analyst
MicroStrategyAbout the role
Company Description
Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate.
But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in the S&P 500.
Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence.
Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued.
Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee, you're a crucial part of a mission to push the boundaries of analytics and redefine financial investmentJob Description
Job Description
The Operations Analyst is responsible for driving meaningful change in the business by performing thoughtful analyses of our operational processes, generating creative strategic initiatives, and support for compensation programs within the organization. This role combines analytical skills with administrative responsibilities to ensure that compensation and commission plans are aligned with the organization’s strategic objectives and operational needs
Your Focus:
Provide Worldwide Sales, Customer Success & Services with operational support through analyses including but not limited to forecasting, margin optimization, pricing, and worldwide selling patterns
Partner with Human Resources and IT to ensure new employees are set up in Salesforce, Clari and Xactly
Collaborate with sales leadership and operations teams to establish and distribute sales quotas, participate in rolling out new compensation plans at the start of each fiscal year, including plan and systems design, training, and updating policies and processes
Support quarterly close processes by validating operational inputs, reconciling sales performance against targets, and preparing KPI and metric deliverables, including quarterly operational dashboards, attainment summaries, and close-out reporting packets
Maintain the integrity of Salesforce data by performing regular audits, monitoring data input, and ensuring data accuracy
Generate and present regular reports on commission payouts, performance metrics, and trends
Understand basic booking/order processing issues related to license, services and maintenance
Develop relationships and processes with Sales, Consulting, HR, Finance and Operations to execute the operational priorities
Qualifications
Bachelor's degree, preferably operations, engineering, finance, economics, or other analytical field 1-2 years of related experience
Robust analytical skill-set
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