Office Support Specialist

Division Name: Academic Affairs
Department: Center for Integrated Professional Development
Campus Location: Normal, IL

Job Summary

This position provides operational, client, and programmatic support for the directors of the Center for Integrated Professional Development (CIPD), working primarily with Center staff to plan programming and with other university personnel who come to CIPD for professional development.

Additional Information

CIPD supports Illinois State University faculty and staff in their pursuit of excellence and innovation in teaching, student learning, and the effective use of technology.

University Benefit Highlights:

• Insurance benefits, including health, dental, vision, and life
• Retirement and supplemental retirement planning options
• Tuition waiver benefits available to staff as well as their eligible dependents
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid benefit time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/ 

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/ 

Salary Rate / Pay Rate

$17.70 - $18.35 per hour

Required Qualifications

1. High school graduation or equivalent.
2. Any one or combination totaling two years (24 months) from the categories below:
   a. College coursework in any curriculum, as measured by the following conversion table or its proportional equivalent:
        - 30 semester hours equals one year (12 months)
        - Associate’s degree (60 semester hours) equals eighteen (18) months
        - 90 semester hours equals two years (24 months)
        - Bachelor’s degree (120 semester hours) equals three years (36 months)
   b. Work experience performing office/clerical activities, including the use of computer systems.
3. One year (12 months) of work experience comparable to the second level of this series.

Preferred Qualifications

1. Ability to work independently and to take responsibility for planning projects and seeing them through to completion
2. Interpersonal and telephone etiquette
3. Familiarity with procedures for providing operational, client, and programmatic supports
4. Familiarity with University offices, units, forms, and procedures
5. Proofreading and editing skills
6. Skilled in working with the M365 suite, including Word, Excel, One Drive, and Outlook

Work Hours

8:30am and 4:30pm Monday through Friday

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Remain at a workstation for extended periods
2. Effectively communicate on a daily basis.

Proposed Starting Date

December 2024/January 2025

Required Applicant Documents

Cover Letter

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts - See Special Instructions to Applicants for additional options
Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

The Civil Service examin