Office Operations Manager

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Location: Bengaluru, India

Description

The Places Team at Cloudflare is seeking an experienced and enthusiastic Office Operations Manager to lead and elevate the day-to-day operations of our brand-new Bengaluru office within a co-working environment. In this role, you’ll be the go-to person for creating a smooth, welcoming, and highly functional workplace—partnering with global counterparts to share best practices and continuously enhance our spaces.

You’ll gather feedback from employees and guests to shape how the office evolves, contribute to future buildouts, and collaborate with teams across IT, Legal, Physical Security, EBC, and more. You're comfortable navigating fast-paced environments, solving problems on the fly, and thinking creatively about how to improve systems and experiences. With a hospitality mindset and strong communication skills, you take pride in delivering excellent service and building a space that reflects our culture and values.

This role reports to the Regional Manager, Workplace Operations, Asia Pacific.

Responsibilities

• Lead Onsite Operations: Oversee day-to-day workplace management within our co-working space, coordinating closely with the provider who handles front desk services, guest greetings, mail, and facilities support. You’ll focus on managing office supplies, swag, deliveries, space readiness, and ensuring a smooth, welcoming experience for employees and visitors.
• Act as the Onsite Point of Contact: Serve as the go-to person for cross-functional teams by being the “boots on the ground” in the co-working space—providing critical support, insight, and coordination as the office scales and evolves into a high-functioning hub.
• Be the Go-To for Vendors and Places Team: Partner closely with the co-working provider’s building management, security, and facilities teams, while managing relationships with external vendors such as caterers and cleaning services. Oversee vendor performance, lead RFPs when necessary, and manage workplace budgets to ensure smooth, cost-effective operations.
• Create a World-Class Workplace Experience: Ensure our office is a functional, inspiring hub that reflects our culture and supports hybrid work. Act as the first point of contact for employee workplace needs, solving issues quickly and thoughtfully.
• Stay Connected Across Channels: Maintain clear, responsive communication with the local team across platforms like chat, email, and in-person touchpoints—ensuring everyone stays informed, supported, and aligned on workplace updates and needs.
• Track and Report Workplace Metrics: Monitor key data points such as space utilization, occupancy, and service ticket volume to support data-driven decision-making and long-term planning.
• Support Workplace Programs: Help drive local implementation of global workplace programs—from our food program (think snack stocking, team lunches, and special food moments) and sustainability initiatives to employee engagement efforts. 
• Support Internal Events & Experiences: Plan and execute a range of onsite events—including team onsites, in-person weeks, executive briefings, customer meetings, and cultural moments—both independently and in collaboration with the Global Events & Experiences team, ensuring each gathering