Office Assistant

Office Assistant

Job Description

Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director

Monday - Friday day shift

Responsibilities

Assist doctor with minor procedures., Assists patients with completion of forms., Check on patients for Specialty Doctors., Collect co-pays., Collect patient information., Confirms availability/appointment time/date., Copy insurance cards., Fax schedules., Gather appropriate information., Gathers appropriate infornation., Gets consents signed., Give patient instructions., Keeps up-to-date with test reports., Obtain and record outpatient vitals., Obtain brief medical history regarding doctor visit., Obtains appropriate financial and insurance information., Reschedules appointments necessary.

Requirements:

BLS or CPR certification within 90 days of hire. - Sarah Bush Lincoln