OEM Account Coordinator

Supports Columbia Helicopters’ OEM business unit by representing the company and interacting with OEM customers, vendors. and potential OEM customers. This will be in effort to develop and secure OEM aircraft, leasing, rental, part sales, or component maintenance services work. Responsible for evaluating, developing, and implementing strategic partnerships in support of CHI’s strategic growth plans for the Department. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Grow and retain existing OEM accounts by presenting new solutions and services to clients.
• Conduct market research on customers, their component lines and maintenance needs.
• Consults with customers and makes recommendations on CHI OEM products and services.
• Create cost estimates, or rough order of magnitude (ROM) information for submission to customers/potential customers.
• Process OEM part sale, lease, rental, or MRO orders as required.
• Collaborates with cross-functional team to qualify and develop plan strategies for OEM business opportunities.
• Collaborate on set up of customer agreements by providing information and clarification as needed to assist the Legal Department in their creation.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
• Represent OEM processes during the internal and external audits for AS9100/AS9110 Quality Standards.
• Verify customer PO requirements to the Production Certificate & Repair Station capabilities and Part Sale and Lease agreements to ensure requirements can be met.
• Provide input on monthly, quarterly, and annual forecast information for the OEM customer base and component/part sales lines.
• Provide information to the Business Development group to enable draft proposals with (ROM) pricing for OEM opportunities.
• Travel to customer locations, or trade shows to strengthen customer understanding and build working relationships and deliver sales presentations as required.
• Communicates customer requirements to assigned Program Managers.
• Conduct oneself in accordance with Company’s Core Values.
• Performs other duties as assigned.

QUALIFICATIONS

• Associate degree or commensurate experience preferred. 
• Prior account management or commensurate experience preferred. 
• Strong negotiating skills a must
• Ability to take initiative to work independently and remotely. 
• Strong financial and analytical skills
• Exceptional communication, attention to detail and problem-solving skills are essential. 
• Desire for continuous improvement and willingness to embrace role variations that come with company growth. 
• Organized and self-motivated 
• Operate software such as Outlook, Word, and Excel