National SBA Business Development Officer

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Job Overview:

The SBA Business Development Officer primary responsibilities will be that of developing new client and referral partner relationships while assisting clients with their strategic and daily relationship needs to deliver top-notch customer service.  The incumbent will collaborate with the Sr. Commercial Credit Risk Group Manager (GPM), Portfolio Managers (PM), Client Specialists, Credit and Services teams to execute client requests in an efficient and effective manner. The SBA Business Development Officer collaborates with the SBA Banking Manager, Team Leads, and other RMs to increase new relationships of the Bank through a team approach. The SBA Business Development Officer will seek new client relationships and obtain greater penetration of existing relationships through active cross sale of credit and non-credit bank products, with the ultimate goal of profitable growth of strategic client relationships.

KEY ACCOUNTABILITIES

The SBA Business Development Officer will be responsible for but not limited to the following activities:

• The primary responsibility for this position will be that of developing new client and referral partner relationships to the bank and the introduction to cross sale partners and supporting portfolio management along with Portfolio Managers and Client Specialists.
• Client Sales and On-going Relationship Management

• Work to become a trusted advisor / strategic partner to each client through regular contact, value-added ideas and relationship building interactions.
  • Serve as the client’s primary contact/resource/advocate at the Bank for strategic and cross sell discussions.
  • Actively engage with key COI’s, brokers, and prospects in the applicable market to develop new relationships that generate leads and referrals for the Bank.
  • Actively develop referral relationships with other areas within the Bank, specifically Middle Market, Regional offices, Private Wealth, and Retail. 
  • Leading strategic client reviews with Product partners to identify further opportunities with existing clients.
  • Maintain Salesforce pipeline and client / prospect records.
  • Identify product/service opportunities for other business units and participates in development of creative solutions to client needs, coordinates presentations, and brings in partners when appropriate.
  • Deepen banking relationships with new clients, broadening CIBC’s presence in applicable markets.
  • Non-credit approval authority up to approved limits
  • General understanding of current SBA Standard Operating Procedures (SOP), eligibility requirements, and SBA and Bank credit standards

• Underwriting/Credit Approval
  • Drives new transactions by leading activities related to New Deals including preparation of the opportunity memo and discussions