International Student Support Officer

• Rewarding role enhancing the student experience
• Embrace a flexible work-life balance
• Be part of a collaborative and supportive team

The role

• Continuing, Part time – 14 hours per week
• Level 6 - $35,738 pa (plus 17% superannuation)
• Orange

You will provide a comprehensive range of services for on-campus international students. Your responsibilities will include addressing non-academic enquiries and referrals, collaborating with various university staff, and embodying our student-centered culture. In addition, you will be committed to the University’s International Strategy, best practices, and innovation.

About you

• Highly developed interpersonal and communication skills with proven experience in high quality service delivery, interpreting policies and ensuring their effective application.
• Demonstrating a commitment to inclusive service delivery, with proven experience understanding and addressing the diverse needs of students in a supportive and culturally sensitive manner.
• Excel at building and maintaining effective partnerships with stakeholders and clients, fostering collaboration to enhance the student experience and achieve organisational goals.

About us

We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish.

The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University – our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities – to develop and spread wisdom to make the world a better place.

Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.

The Division of Student Experience provides strategic leadership and delivery of innovative non-academic services across the student lifecycle, easing administrative burden and creating engaging and motivating touchpoints for students and stakeholders. The Division works across the University to bring together student experience functions for a seamless and engaging student journey from initial enquiry to becoming a proud alum. Student Experience is the first point of contact for students, advocating for the student voice and ensuring our students are at the centre of our thinking and processes. The Division works closely with the Chief Operating Officer, Deputy Vice Chancellor (Academic) and leaders of divisions, faculties and schools to map, understand and improve the end-to-end student lifecycle and is critical to ensuring that Charles Sturt delivers on its commitment to be Australia’s leading regional university. 

Visit our website to learn about our great range of employee benefits.

Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award, our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We strongly encourage applications from First Nations people, carers, people from culturally and linguistically diverse backgrounds, people with disability, neurodivergent people, and people of all age groups, genders and sexualities for all roles.

To apply

Click the Apply button and complete your application online, submit a “statement of suitability” demonstrating your skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Further information