National Account Manager

Career Category

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

National Account Manager

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Reporting to a National Accounts Director (NAD), the National Account Senior Manager is a key member of Amgen’s National or Strategic Accounts team (leading CVS Health and their respective affiliates) . This individual is accountable for supporting the NAD in business development, field sales coordination, pull through, account analytics, collaborate with OCT AMs, and lead with Community & State across all Therapeutic Areas (TA) for Amgen. The ideal candidate will be able to work in a matrix environment across internal teams' Marketing, Sr. Management, National Account team, Sales RSDs and CA Senior Leadership.

Let’s do this. Let’s change the world. In this vital role you will work in team environment to support our business lines.

Account Management

• Aid in the develop advanced concepts and techniques, solve very complex problems requiring high degree of ingenuity or innovation, work objectives are self-initiated, errors have major impact
• Prepare and lead briefings and technical meetings for internal leadership and external management
• Support in the development of business rationale and programs that enable pull-through of Amgen programs to achieve sales objectives
• Develop and implement account specific plan, e.g. establish reimbursement coverage/access for Amgen products within payer community
• Maintain and grow key executive relationships within customer base
• Drive national & regional account sales by providing strategic direction to field sales organization to achieve established sales objective
• Analyze sales results and identify growth opportunities
• Input into the development of the POA in conjunction with customer marketing
• Communicate business issues and opportunities on an ongoing basis to senior management; integrate corporate/marketing strategies into the organizational plan and structure; participate in the formulation of brand strategic plans and vision setting; assist in policy formulation and interpret policy and programs for dissemination to field sales organization

Contract Management

• Represent Amgen as primary internal and external contact on contracts and relationships with key national accounts
• Support in the design, negotiation, and measurement of contract(s) performance and proposal drafting to ensure optimal access, coverage, and reimbursement
• Fiscal management of pricing and contract management

Marketing Partnership

• Support the coordination of US Value Marketing and Brand Marketing to develop customer specific beneficial programs
• Input, design, implement, and measure customer specific marketing programs

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The industry professional we seek is a highly dedicated and skilled with these qualifications.

Basic Qualifications:

• Master’s degree and 4 years of Sales, Marketing and/or Payor experience

Or

• Bachelor’s degree and 6 years of Sales, Marketing and/or Payor experience

Preferred Qualifications:

• 3+ years of payer account management
• Experience working directly with CVS Health
• 5 – 7 years healthcare product sales experience preferred
• A PharmD or equivalent pharmacy degree is preferred
• Knowledge and relationships with Managed Care market segmentation and product reimbursements, as well as, knowledge of medical and pharmacy reimbursement and impact to Amgen portfolio strongly preferred
• Experience and knowledge in working with large Pharmacy Benefit Managers, Part B, C, and D, as well as Public and Private Payors across a portfolio of products and therapeutic areas strongly preferred
• Corporate Accounts/Multiple Segment experience (e.g., NAD, PBM, etc.)
• Experience in Account Management sales
• Ability to develop and maintain long-term strategic partnerships with key customers by integrating mutual resources to achieve optimal outcomes
• Proven track record of consistently achieving revenue target
• Ability to effectively implement change initiatives
• Strong demonstrated record of developing cooperative business relationships and buil