Master Data Coordinator

At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services.

 

Greenbrier’s heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us.

 

Greenbrier’s success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our Inclusion, Diversity, Engagement, Access and Leadership (IDEAL) commitment is rooted in these values, which lead to a culture where employees are engaged and feel good about coming to work every day.

Summary

The Master Data Coordinator will review, troubleshoot, and perform data entry for master data requests in a timely and accurate manner. 

 

Duties and Responsibilities

To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices.

• Manage a pipeline of internal data update requests and communicate resolution back to users within agreed timelines
• Participate in onboarding process and secure all required reference data for new customers and vendors with direct contact via email and phone in a friendly and professional manner
• Perform research on companies using internet search tools such as S&P Cap IQ
• Analyze and perform complex data updates within master data management platform (Reltio) and other leasing and asset management systems
• Maintain a strong attention to detail while being aware of any downstream implications of data changes, consulting others when necessary
• Work collaboratively with customer experience and service delivery teams to ensure all updates align and meet the needs of downstream systems
• Operate in compliance of all Leasing and Fleet Management standard operating procedures and work instructions
• This position will be focused on company, location, and contact domains with an opportunity to expand knowledge to other master reference domains as they are built out within the MDM platform (Reltio).
• Follow electronic document management protocols managed within SharePoint
• Perform other related administrative duties as required

Qualifications

The following generally describes requirements to successfully perform the assigned duties.

 

Minimum Qualifications

• Associate degree in business, IT, or data management
• 1-2 years of experience in data entry, managing business records, or CRM data
• Must be detail oriented, organized, and able to handle multiple tasks and deadlines
• Fast and accurate typing and data entry skills
• Self-starter and able to work independently
• Able to clearly communicate via email, MS Teams, and phone with internal and external parties in a friendly and professional manner
• Able to quickly learn new software tools
• Intermediate level MS Excel
• Experience with Power BI or other BI tools a plus

Preferred Qualifications

• Ability to work on-site at our Lake Oswego, Oregon office; remote work from other locations may be considered based on business needs.

Work Environment and Physical Requirements

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• In office environment; this position will be a hybrid position out of our Lake Oswego, Oregon office.

Physical Activities and Requirements 

Frequency Key

Not Applicable: Activity is not applicable to this occupation

Occasionally: Occupation requires this activity up to 33% of the time (0- 2.5+ hours/day)

Frequently: Occupation requires this activity from 33% - 66% of the time (2.5- 5.5+ hours/day)

Constantly: Occupation requires this activity more than 66% of the time (5.5+ hours/day)

 

Working Postures

• Sit: Frequently
• Stand: Occasionally
• Walk: Occasionally
• Bend: Not Applicable
• Kneel/Sq