Manager, Salesforce

Flash is seeking an experienced and motivated Salesforce Manager to join our new Revenue Operations Team. Our mission is to align process, data, technology, and strategy across all revenue-generating functions. Salesforce is key to our operations, both from a Sales Cloud and CPQ perspective. We are looking for a seasoned Salesforce leader to streamline and scale our Salesforce operations. If you enjoy leading a team, are systems-oriented and analytical, and can translate system concepts into business terms, this role is for you.

What you'll do:

• Team Management: Lead and manage 2 in-house Salesforce (SFDC) Administrators and 2 Architects based in India. Track KPIs to monitor performance.
• Salesforce Ecosystem Ownership: Develop and manage the Salesforce product roadmap, balancing business priorities with team capacity. Provide regular updates to the business.
• Lifecycle Management: Oversee the lifecycle of SFDC changes, including prototype builds, UAT, versioning, deployment, and production testing.
• Vendor Interaction: Manage interactions with the SFDC vendor team to optimize license counts and new modules.
• Relationship Building: Develop strong relationships with GTM leaders, address their SFDC pain points, and develop solutions.

What you bring:

• Deep understanding of CPQ/Revenue Cloud, including Products, key fields, Features/Options for Bundles, pricing waterfall, Contracted Pricing.
• Strong grasp of SFDC workflow tools, including Process Builder and Flow (Variables, Collections, Constants, different Flow types, etc.).
• Strong understanding of the SFDC ecosystem, including core and installed packages such as Conga, Lexion, and Prodly, and how they integrate.
• Understanding of Rev Ops and its goals at Flash, and the role of the CRM team.
• Knowledge of Go-to-Market (GTM) concepts, lead generation, pipeline stages, and bookings/product performance.

Qualifications:

• 6+ years of Salesforce Administrator, Architect, Consultant, or Developer experience.
• 3+ years of experience as a people manager.
• Experience with Pricing, Price Books/PBEs, Quotes/QLs/Opp Products, Price & Product Rules, Orders, Amendments, Assets, and Subscriptions.
• Proficient in GSuite (Sheets, Docs, Slides, etc.) and JIRA for managing SFDC work intake, dialogue, completion flows, and roadmap.
• Proficient in Conga Composer and Conga Sign, including Composer syntax/conditions.

Join us in making a difference as we build our future.  FLASH is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. FLASH prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.