Manager, Product Manager

Academic Partnerships assists primarily regional universities in increasing their access and impact by making their academic programs available to students online. Founded in 2007, AP’s mission is to expand access to high-quality, affordable, and workforce-relevant education, especially for working and adult students. AP brings single-minded dedication to student success, an integrated set of services, and data-driven performance to our collaboration with university partners.

The Product Manager – Partner Data is a key role within our Product Management team and will directly own the full development life cycle of Risepoint's Enterprise Data products in support of online degree programs for our partner universities. This role will become a Subject Matter Expert for Risepoint’s internal applications and processes, along with working as a liaison between business partners and the application development/system administration teams. This person should have strong knowledge of Higher Education and be prepared to support the ongoing Agile management of products and projects. The Product Manager should be proficient in understanding, documenting, and supporting existing business processes and systems, along with recommending potential improvements and assisting users in designing solutions while working with out partners to implement our solutions.   
 

Main Responsibilities 

• Manage a team of Business / Product Analysts in support of day-to-day operations and ongoing improvement efforts.  

• Lead efforts, as business needs evolve, to optimize the use of systems/data to support business operations and reporting.  

• Embrace ownership of operational data – how we get it, what data we get, its accuracy, its timeliness, and how it can be improved to improve our business.  

• Establish a roadmap for the long-term improvement of products, systems, and processes.  

• Gather, research, and define requirements from business owners and translate business needs into solutions/system design.  

• Leverage stakeholder insights and business objectives when establishing requirements and translating them into goals for development and analysis teams.  

• Good knowledge of business analysis, system administration, data modeling, and architecture.  

• Explain technical concepts, development techniques, and results in non-technical terms.  

• Translate end-user requirements into complex technical specifications.  

• Familiarity with standard post-secondary education admissions processes desired to provide direction to offshore / consulting resources.  

• Work with data architects and Engineering teams to set the vision for the solutions and build a roadmap to successful implementation.  

• Collaborate with team members to identify needs and opportunities for improvement.  

• Work with the design team to analyze and clarify requirements for projects.  

• Assist business owners in prioritizing requirements and system enhancements.  

• Work with the quality assurance team to ensure that deliverables are properly tested and meet requirements.  

• Investigate defects and work with the scrum team to resolve them as per the priority assigned.