Manager, Legal

At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy.

As a Manager, Legal in our Baytree Headquarters location you'll be responsible for overseeing the intake, review, and appropriate management of legal documentation and correspondence including but not limited to powers of attorney (POAs), deceased member documentation, trusts and estate accounts, levies, garnishments, subpoenas, complaints, and related litigation communications. This role ensures all legal requests and legal papers are processed accurately, in compliance with applicable laws and credit union policies, and routed to the appropriate business areas. The Manager Legal serves as a liaison between internal teams, legal counsel, external agencies, and external counsel to support Space Coast Credit Union’s legal and regulatory obligations.  The successful candidate will not only manage but will also engage with the legal, operations, and risk management teams to develop and innovate the legal department’s legal process structure and procedures.

Why Join SCCU?

• Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members.
• Flexible Schedule Options: This position is Hybrid with 2 days per week required in office.
• Career Growth: We prioritize internal promotions and offer on-the-job training.

Manager, Legal Key Responsibilities:

• Manages the intake, validation, and routing of legal documents, including but not limited to subpoenas, complaints, powers of attorney (POA), estate and probate documents for deceased members, garnishments, trusts, subpoenas, levies, and guardianship requests.
• Collaborate with internal departments (e.g., Deposit Operations, Loan Servicing, Loss Prevention, Compliance) to ensure appropriate and timely action on legal requests.
• Coordinate with risk management team to determine whether to file insurance claims for reimbursement.
• Serve as the subject matter expert (SME) for account access scenarios (e.g., guardianships, conservatorships, fiduciary accounts).
• Coordinate with Compliance, Loss Prevention, and BSA teams for red flag escalation and suspicious activity reporting related to legal submissions.
• Support internal investigations and provide documentation for litigation preparation when needed.
• Develop and analyze KPIs for legal document handling (e.g., turnaround times, error rates, volume trends, record retention, destruction logs, etc.) and create reports as needed.
• Maintain and regularly review procedures to ensure compliance with federal and state regulations and update them as laws or internal processes change.
• Act as a point of contact for legal inquiries from staff, external attorneys, courts, and government agencies.
• Provide training and guidance to frontline and back-office employees on legal document handling and escalation protocols.
• Monitor and track legal requests to ensure appropriate documentation, audit trails, and deadlines are met.
• Escalate complex or high-risk cases to in-house or external legal counsel as needed.
• Stay abreast of legislative and regulatory changes impacting legal processing in financial institutions.
• Assist in responding to audits or exams related to legal documentation or member account access issues.
• Support fraud mitigation efforts by identifying irregularities in submitted legal documents.
• Participate in special projects as assigned.

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the minimum level of knowledge, skills and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Preferred Skills:

• Strong legal reasoning, document interpretation, and risk assessment skills.
• High attention to detail with excellent written and verbal communication skills.
• Ability to work with confidential information in a fast-paced environment.
• Familiarity with Florida statutes and regulations governing powers of attorney, probate, trusts, subpoenas, and other legal processes applicable to financial institutions and credit unions.
• Demonstrated ability to deliver clear, concise, and factually accurate written and oral communications for intended audience.

Education & Experience:

Bachelor’s degree or equivalent professional experience required.