Manager, IT Core Services, Site Design Services

Working with Us
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Summary:

This position is a Manager responsible for the Audio-Visual Infrastructure and Site Design Services Globally for BMS which includes design of backbone infrastructure including Structured Cabling Systems, MDFs/IDFs and Data Centers for new facilities, renovations and standardization. Additional responsible include maintaining standards and planning for the operation of these services. Coordinates and directs the activities, plans and projects accordingly.

Responsibilities will also include, but are not limited to, the following:

• Manages the Audio-Visual Infrastructure service, operations and support

• Responsible for contributing to standard documentation and project documents for the service.

• Manages and coordinates the activities of multiple project teams.

• Designs/specifies IT building infrastructure (cabling, HVAC, physical security power etc.)

• Coordinates with Workplace Services and or business entities on new site build outs.

• Coordinates with Workplace Services and or business entities on site expansions.

• Interacts with Facilities, business units and entities to gather customer requirements and communicate IT standards and recommendations and set budget expectations.

• Interacts with service owners to disseminate customer requirements and decide technical solutions

• Reports project status to senior management

• Manages site closures and equipment decommissioning

• Manages and directs projects, including assigning external resources; estimates delivery dates and costs as applicable.

• Mentors new teammates via orientation, communication of policies and procedures, and establishment of short and intermediate term objectives

• Identifies formal and on-the-job training requirements

• Manages and tracks personal objectives

Skills/Knowledge Required:

• Strong background of Unified Communications and the key components that make up Telephony, Audio Visual.

• Strong background in operations.

• Basic understanding of modern data networks and the key components that make up LANs, WANs, wireless connectivity, network security, cabling/wiring infrastructure and related technologies

• Ability to discuss technical issues to non-technical staff in a manner that is clearly understood

• In depth understanding of building technology infrastructure

• Good understanding of base building infrastructure and facilities systems.  

• Demonstrated skill in construction budget preparation and job cost accounting

• Ability to manage external resources.

• Ability to identify problems, develop alternative solutions, make decisions, and achieve consensus on a course of action in a complex and multi-disciplinary environment

• Skill in interpreting technical and construction documents

• Ability to effectively analyze and review construction documents and technical drawings such as architectural plans, network layout, bid documents, contract documents

• Ability to organize and prioritize workload effectively to meet scheduled deadlines

• Some Domestic and International travel may be required.

Education/Experience:

• 5-10 years’ Infrastructure design and implementation experience in a corporate environment.

• Experience in large multinational organizations with multisite IT organization and 3rd party service providers.