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Manager, Human Resources Business Partner

West Pharmaceutical Services
Exton, PA, US, 19341, United StatesRemotefull_timeVerifiedPosted 19 Aug 2026

About the role

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week (2 days in Exton, PA, 1 day in Radnor, PA).

No relocation is provided for this opportunity.

 

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

 

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

 

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary

In this role, you will act as a trusted HR advisor and partner to assigned management team made up of corporate enablement functions. Collaborate and partner with the appropriate HR leaders and management level to provide support to managers and employees within the defined HR strategy and principles. Has responsibility and accountability (liaising as need with teams such as Compensation, Payroll, Talent Acquisition, etc.) for onboarding and off boarding, legal/employee relations, training, culture, engagement, performance management, job description management, compensation and benefits. Demonstrate strong leadership and communication skills to drive organizational consensus, and results. Continuously identify and implement effective and efficient HR solutions. Key liaison between employees and the company to provide a world class workplace.

Essential Duties and Responsibilities

  • Use in-depth expertise and experience to provide HR business partner support for various HR initiatives.
  • Provide advice, clarification and follow-up on policies, procedures, benefits and compensation related items for employees, managers and global HR partners. Interprets and administers HR policies, procedures, guidelines and programs, always ensuring alignment with global West in a consistent manner.
  • Manage and facilitate performance and talent management processes and programs, individual development plans and succession planning activities.
  • Exercise of best practices to partner with Talent Acquisition to ensure staffing needs are met and conduct a thorough analysis and proposing an offer based on partnership with Compensation team.
  • Lead, manage, address, and resolve employee relations concerns, including conducting thorough and objective investigations while keeping the appropriate parties informed.
  • Liaise with Legal for statutory and legal issues to keep management updated with the latest statutory requirements relating to the employment of staff.
  • Manage and handle the offboarding/termination process including exit interviews and systems changes; schedule, conduct exit interview and analysis of trends.
  • Facilitate training programs in partnership with the Talent Development team and through training needs analysis to enhance the competencies of the workforce. Conducts trainings on topics such as HR processes, change management, employee development programs and employment law and leadership.
  • Perform other duties as assigned based on business needs.

Education

  • Bachelor's Degree in Business, HR or related field required

Work Experience

  • Minimum 8 years of experience in human resources required

Preferred Knowledge, Skills and Abilities

  • Change Management
  • Wide knowledge of federal and state employment law
  • Strong consultative, interpersonal and client orientation skills
  • Ability to work both independently and in a team environment
  • Capacity to handle confidential and sensitive information and issues in a discrete manner
  • Ability to work in a fast-paced virtual environment in a global organization
  • Trustworthy, inclusive, communication and presentation to diverse and large audiences, decision making, planning and organizing, personal accountability and attention to detail
  • Ability to prioritize and respond timely to chang

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Company

West Pharmaceutical Services

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