Manager, Design & Development
Western Governors UniversityAbout the role
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
Job Summary:
The Design & Development Team Manager will lead the design or development and production of competency-based learning and assessment experiences for academic and professional programs. This individual will supervise teams of assessment developers, instructional designers, and instructional technologists. The Manager is responsible for ensuring that the design of programs and courses or the production of course and activity content results in highly engaging, goal-oriented, beautiful learning objects and fair, valid, and reliable assessments, which are true to the integrity of the targeted design. The Design & Development Team Manager will work with the Senior Manager to resource and deliver assessment and curriculum solutions and experiences respectful of timelines and budgets for new and redeveloped college programming. This individual will also attend to opportunities to improve student success through continuous improvement efforts.
Essential Functions and Responsibilities:
- Ensures overall quality and consistency of work by members of assigned teams.
- Ensures a high level of performance and engagement of members of assigned teams.
- Uses quantitative and qualitative data to identify trends in issues related to curriculum and
- assessment content. Develops strategies and makes actionable recommendations for improvement
- and resolution.
- Model excellent curriculum and assessment design and development practices aligned with proposal and charter requirements and efficient course development processes.
- Contributes to the improvement of learning products by ensuring the development of innovative solutions, and mentors others on the teams on best practices and processes.
- Ensures adherence to best practices in the design, development, delivery, and maintenance of the assigned project portfolio.
- Uses leadership and collaboration skills to form cross-functional teams to develop and maintain quality curriculum and assessment within programs.
- Leads the assessment design or development process for all assessments within assigned projects to produce quality test specifications and blueprints for assessment development. Ensure assessment validity, relevance, quality, technical accuracy, and functionality.
- Manages delivery of course designs, test specifications, and blueprints to developing vendors or partners for assigned projects.
- Analyses feedback and recommendations from stakeholders to make appropriate decisions about and changes to curriculum and assessments for assigned projects.
- Ensures coordination and alignment with various internal and external stakeholders through the design, development, delivery, and maintenance of all curriculum and assessments within the assigned projects.
- Holds direct reports accountable to quality and performance metrics.
- Provides measurable feedback to direct reports and suggestions for improved performance.
- Collaborate with stakeholders to create and maintain detailed timelines and milestones, to ensure timelines and deadlines are proactively met, assisting with curriculum or assessment development as needed.
- Performs other related duties as assigned.
Knowledge, Skill and Abilities:
- Ability to organize, coordinate, and direct activities and results of teams.
- Ability to coach and develop direct reports.
- Ability to collaborate and be part of a dynamic team with excellence, integrity, and respect to include management of remote teams.
- Ability to work effectively in a highly matrixed organization.
- Ability to build relationships and influence at all levels.
- Ability to be an agent of change in a rapidly changing environment.
- Proven ability to analyze data to identify trends and drive innovative process improvement.
- Excellent organizational and project management skills, including the ability to effectively handle multiple tasks and pay attention to detail.
- Sound judgment and decision-making skills
- Influences Ot
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