Manager, Accommodation Contracting & Operations

LA28 does not provide relocation assistance

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.  

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.  

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. 

Manager, Accommodation Contracting & Operations

The Manager, Accommodation Contracting & Operations reports directly to the Senior Manager, Operations, Systems & Finance within the Accommodations functional area. This role will lead hotel and alternative accommodation contracting, oversee operational delivery for assigned locations, and provide broader operational support across the pillar as required. 

Primary responsibilities include securing and managing accommodation inventory for the Olympic Football Tournament host cities (multi-city), Oklahoma City accommodations, and designated satellite villages. This position will also contribute to other operational priorities within the Operations, Systems & Finance pillar, assisting the Senior Manager in areas such as process improvement, budget oversight, reporting, readiness exercises, and cross-functional coordination. 

The role requires advanced contracting skills, multi-city event operations experience, and the ability to integrate accommodation services with transport, accreditation, workforce, security, and venue planning to ensure a unified Games-time service experience. 

Key Responsibilities:

Contracting & Supplier Management 

• Source, negotiate, and finalize contracts with hotels, dormitories, and other accommodation providers to meet demand forecasts. 
• Secure room blocks, negotiate favorable cancellation policies, and ensure rate protection. 
• Manage supplier relationships from contract execution through Games-time delivery, including service-level monitoring and compliance. 
• Work with Legal and Finance to ensure contracts meet organizational standards and budget constraints. 

Operational Planning & Delivery 

• Develop detailed operational plans for all assigned locations, ensuring alignment with overall accommodations strategy and Games-time service levels. 
• Coordinate with functional areas (Transport, Accreditation, Security, Venue Management) to integrate accommodation operations into the broader event delivery plan. 
• Lead readiness planning, including test events, site visits, and scenario-based contingency exercises. 
• Manage Games-time accommodation hubs and onsite teams, ensuring rapid issue resolution and guest satisfaction. 

Cross-Functional Coordination 

• Act as the primary liaison between accommodation providers and internal operational teams. 
• Provide timely updates to leadership on contracting progress, operational risks, and readiness status. 
• Support stakeholder needs, including athletes, team officials, technical staff, workforce, media, and dignitaries. 

Financial & Reporting 

• Monitor budgets, forecasts, and expenditure to ensure adherence to financial targets. 
• Maintain accurate records of contract commitments, usage, and post-Games settlement requirements. 
• Prepare