Job Description:

Purpose

The Maintenance Technician ensures that resident units, common areas, and property grounds are safe, functional, and well-maintained. Working under general supervision, you will perform preventative maintenance, repairs, and service coordination while providing excellent support to residents, management, and vendors. Your work helps create a comfortable, high-quality living environment that reflects the mission and values of National Church Residences.

Key Responsibilities

Property Maintenance

• Perform general maintenance in resident units and common areas, including carpentry, painting, drywall repair, and appliance maintenance.

• Prepare vacant units for move-in, ensuring timely painting, cleaning, and carpet care.

• Diagnose and repair issues related to HVAC, electrical, plumbing, carpentry, drywall, exterior structures, and appliances; coordinate third-party contractors as needed.

• Conduct scheduled preventative maintenance, inspections, and testing; maintain accurate logs and records.

• Service and maintain security systems, fire alarms, and door locks.

• Participate in on-call duties as scheduled and respond to maintenance emergencies promptly.

Property Grounds & Common Areas

• Maintain landscaping, parking lots, driveways, and walkways, ensuring safety and cleanliness.

• Remove trash and maintain dumpster areas, clean common areas including dusting, vacuuming, mopping, and restroom upkeep.

Records & Compliance

• Maintain accurate maintenance records, track preventative maintenance, and complete work orders according to policy.

• Follow all Material Safety Data Sheet (MSDS) instructions for proper use, disposal, or spill response.

• Ensure compliance with fair housing laws and organizational policies.

Communication & Collaboration

• Build and maintain positive relationships with residents, coworkers, management, vendors, and service providers.

• Keep management informed of maintenance needs, property concerns, and ongoing projects.

• Assist vendors and service providers as necessary.

Other Duties

• Perform other maintenance-related tasks as assigned.

• Complete required training and continue developing professional skills.

Expectations

• Maintain resident units and common areas in excellent condition, ensuring timely readiness for new residents.

• Identify and address maintenance needs promptly or escalate unresolved issues to management.

• Perform preventative maintenance and repairs effectively in accordance with established standards.

• Demonstrate professionalism, teamwork, and leadership consistent with National Church Residences’ Core Values: Mission, Compassion, Leadership, and Professionalism.

• Adhere to all company policies, procedures, compliance requirements, and regulatory standards.

• Uphold resident rights, providing services with dignity, respect, and safety.

• Achieve high resident satisfaction scores.

• Maintain flexibility for travel and on-call responsibilities; provide proof of insurance for personal vehicles used for work.

Qualifications

• Education: High school diploma or equivalent required.

• Experience: 2–5 years of maintenance experience preferred.

• Skills & Abilities:

• Proficient in electrical, plumbing, HVAC, carpentry, drywall, exterior structural repairs, and appliance maintenance.

• Strong problem-solving skills with attention to detail.

• Ability to work independently, prioritize tasks, and manage multiple responsibilities.

• Effective communication and interpersonal skills; professional and courteous with residents and coworkers.

• Competent with basic computer or tablet software for record-keeping and reporting.

• Licensure / Certification: HVAC certification required. Valid driver’s license and compliance with National Church Residences’ motor vehicle policy.

Why Join Us:

At National Church Residences, we’re committed to supporting those who support others. We offer a comprehensive benefits package that includes medical, dental, and vision insurance; generous paid time off and holidays; and a retirement plan with a 100% employer match on your pre-tax contributions up to 5%. You'll be part of a mission-driven team that values your work and invests in your future.

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