Position:

Logistics & Operations Associate II

Job Description:

Arrow Electronics | Phoenix
Shift: 7:00 AM – 3:30 PM, Monday–Friday.

Hourly Rate: $28.00 USD

Hourly Pay: up to $29.50 USD for hours worked between 6:00 PM – 6:00 AM.

Overtime: Regular OT and occasional Saturdays as needed.

We are seeking a detail-oriented and proactive Logistics & Operations Associate II to join our dynamic team.

The ideal candidate will play a critical role in ensuring efficient supply chain management and operational processes, supporting the company’s commitment to delivering exceptional service to our customers.

What You'll Be Doing: 

• Provides solutions on procedures and issues regarding inventory control, ensures legal compliance to requirements, and interacts with internal/external customer.

• Manage daily account work flow as it relates to returns. Placing sales orders, communicating through customers both on calls and in written format.

• Processes product returns and information while supporting the warehouse staff and other departments within a high-volume, fast-paced working environment. Inputs accurate return information on customer accounts and perform general warehouse duties.

• Respond to and process RMA requests, including issuing credits to customers.

• Process defective and non- conforming product.

• Follow up with vendor returns group to expedite returned product with supplier.

• Independently identifies root causes and resolves issues pertaining to financial impact to Logistics and Value-Add facilities.

• Gives direction and provides solutions regarding inventory discrepancies and reports.

• Creates written procedures and policies to comply with internal and external customer requirements pertaining to processes.

• Acts as a consultant to project leaders to implement new procedures and programs within the department for new or existing customers

• Monitors repair parts pool for customer engagements; customer contact for Post-Production Services’ warranty programs, etc.

• Arrange billings and provide reports to assigned customers

• Other duties as assigned.

What We Are Looking For: 

• Strong knowledge of supply chain processes, inventory management systems, and transportation logistics.

• Proficiency in logistics and ERP software (e.g., SAP, Oracle, or similar systems).

• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.

• Advanced Microsoft Office skills, particularly Excel (pivot tables, VLOOKUP, data analysis).

• Exceptional organizational skills and attention to detail.

• Strong written and verbal communication abilities.

• Ability to multitask and prioritize tasks effectively to meet deadlines.

What’s In It For You : 

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. 

Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process! 

• Medical, Dental, Vision Insurance  

• 401k, With Matching Contributions  

• Paid Time Off (including sick, holiday, vacation, etc.) 

• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options  

• Growth Opportunities  

• Tuition Reimbursement 

• Short-Term/Long-Term Disability Insurance  

• Climate controlled environment with excellent break room facilities  

• Growth Opportunities 

• And more!