Localization Program Manager

Our mission: to eliminate every barrier to mental health. 

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person  — whether that’s meditation, coaching, therapy, medication, and beyond. 

Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.

Spring Health is looking for a solutions-focused Localization Manager to support our continued global expansion and strengthening of our existing offerings. 

 

What you’ll be doing:

• Further craft & execute Spring Health’s localization strategy focusing on quality, cost, and speed to market
• Drive process creation across core cross functional teams (e.g. marketing, product, clinical, etc) to deliver world class localized products to support our members globally 
• Own playbooks & budgets across localization, and enablement of processes across the organization 
• Build & manage vendor relationships to continue to innovate and find efficiencies within processes 
• Coording the creation and maintenance of all linguistic assets (TMs, glossaries, style guides, reference materials) 
• Track timelines and projects, owning all escalations and risk management around localization 

 

What we expect from you: 

• Previous experience in Localization, or cross functional program management
• Experience managing TMs, glossaries, and style guides across vendors 
• Strong interest in operational strategy & playbook creation, and automating and scaling processes 
• Experience in budget management and prioritization 
• Highly organized and detail oriented 
• Ability to work in a cross functional and fast paced environment

The target base salary range for this position is $75,000 - $95,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values

Hypergrowth meets impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

• You get to be surrounded by some of the brightest minds in the field  
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, &  humility from leadership 
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & inno