Lead Service Designer - Contract - 121611

Lead Service Designer – Contract

 

GFT Technologies – Proud GPTW 2024!

New York, New York, United States

 

Location: NJ/NY (3 times per week onsite)

Job Type: Contract

If Contract - Duration: 1 Year

Daily Rate: $900

 

GFT is looking for a Lead Service Designer who will implement a strategic platform offering Generative AI capabilities, including inference, fine-tuning, data curation and labelling. As a GFT team member you will be part of a high performing team of executives within a 10,000+ and growing, global organization developing and implementing technology solutions for its clients and partners.

 

Responsibilities:

 

• Service Design Integration: Develop and implement service design frameworks

that incorporate AI solutions to improve customer interactions and streamline

processes;

 

• Cross-Functional Collaboration: Work closely with product managers,

developers, and fellow designers to coordinate research activities, strategy

sessions, ideation, and testing of new product and service concepts;

 

• User-Centered Solutions: Understand business objectives and user needs to

create intuitive, user-centered solutions that align with technical and business

requirements;

 

• Stakeholder Engagement: Influence stakeholders through compelling visual

and verbal storytelling, gather and incorporate feedback, and foster alignment

through strategic vision and creative innovation.

 

Mandatory Requirements:

 

• Minimum 10+ years of total experience;

• Leadership Experience;

• Experience: 6-10 years in Service Design, Design Strategy, Human-Centered

Design, or related fields, with a focus on integrating AI technologies;

• Analytical Skills: Strong analytical and quantitative skills; data-driven and

results-oriented;

• Agile Methodology: Experience delivering with an agile methodology;

• Communication: Excellent written and oral communication skills, comfortable

working with senior executives;

• Technical Proficiency: Familiarity with AI technologies and their application in

service design;

 

About Our Core Values:

 

We live up to them because we truly believe they are vital to all of our daily lives:

Caring

Committed